4/10 Poor
Beverly
Travelled with family
Aug 11, 2024
Liked: Cleanliness
Disliked: Staff & service, room comfort
No toiletries and no breakfast
I’m giving Naomi’s 2 stars because it’s clean.
We were led to our room and told if we needed something to just ask. I noticed there were no toiletries, just a bottle of liquid soap on the sink - and the dispenser didn’t work. I was so happy I packed a bar of soap! When I asked Naomi about it she said she doesn’t supply them because some people are allergic and it’s a liability. There were no paper cups in the bathroom, no soap, one washcloth, one towel for each, no soap, no tissues (found some 2 days in), two flat pillows total, did I mention no soap?
Our second day there I spoke to Naomi about visiting with a friend of mine that I haven’t seen in more than 5 years. Because we Ubered to her place, I could not easily drive for the visit. Naomi said it was alright for my friend to come but she couldn’t come inside because of liability. We could gather on the porch. After the visit, Naomi asked if I planned on having others visit because she wasn’t comfortable with it. She stressed the liability of the event. (Liability becoming an issue?)
It was pleasant on the porch except for all the traffic going by. The noise is consistent outside and conversation difficult. There was no option offered to eat inside except in our room. Our room had one chair at a desk against the wall. We were to eat on our bed?
My husband and I were denied breakfast on the last day. I because of a digestive issue after the first day and my husband because he asked for just fruit and yogurt.
Beverly
Stayed 3 nights in Aug 2024