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"My recent stay at Hivernage Hotel and Spa was overall pleasant, thanks to the incredible staff and their dedication to guest satisfaction. The hotel staff went above and beyond, and the service in the restaurant was particularly exemplary. Imad, one of the servers, handled a minor issue with professionalism and kindness when I found a hair in my food. While this was disappointing, he made every effort to make up for it, which I truly appreciated. Karima at the front desk was outstanding—she went above and beyond to accommodate my requests, making my stay much more enjoyable. Fadua (from client relations, I believe—apologies if the spelling is incorrect) was also incredibly kind and attentive. While the staff was exceptional, there are a few areas for improvement. The beds and pillows are much too hard, which affected my sleep quality. Additionally, the windows on the Nobu side of the hotel need better soundproofing, as outside noise was quite disruptive at times. If you’re planning a stay, I’d recommend requesting a room on the Sofitel side for a quieter experience. Thank you again to the wonderful staff for their warmth and professionalism—it made a significant difference during my stay. With a few adjustments, this hotel has the potential to offer an even better guest experience."

"Do not hesitate to book your stay at the Taj! I was pleasantly surprised the service was excellent! The attention to detail was impeccable. The food was Absolutely fantastic. I will be booking my next stay soon! "

"Everyone was very welcoming and genuinely nice whether it was the service in their 3 restaurants, walking around in the hotel, or asking for information. Always willing to help even for a visit at the city market or a quick history tour of the hotel of the great explorers Stanley and Livingstone. Live music 3 times a week and the buffets were always very tasty. "

"Excellent "

"Came here on our babymoon and had a wonderful experience! Great rooms, service, food and amenities. Cannot think of a single thing they could have been better about!"

"It's such a beautiful RIAD and most beautiful one of the our trip to Morocco this time. Room was big and bed was comfortable. Will definitely stay again next time in Marrakech."

"Hosni the front desk employee was very helpful. He recommended the best restaurant,tours,and best jewelry store."

"Wonderful service and staff. They accommodated us on tight schedules and the facilities were immaculate! We stayed there two times in one trip because we liked it so much. "

"Fantastic hotel in the city walls, walkable to everything and felt safe. Staff were great, changed up large notes and the welcome tea/pastry was a nice touch. We were lucky and got upgraded, the room had dressing gowns and slippers, and everything you could wish for. The Indian restaurant was lovely, as was the heated rooftop pool. Would definitely recommend and stay if we came back xx"