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"Classic older hotel but great service, am imcredibly friendly staff!"

"Stepping into the hotel lobby was like stepping through a time travel portal. High ceilings, beautiful artwork, and gracious lines. Staff could not have been friendlier or more helpful with restaurant recommendations, tours, and directions. Breakfast was abundant and options for every kind of taste and diet. "

"I had an excellent stay at this hotel. The service is above and beyond. "

"Service was absolute excellent. Each member of the staff went out of their way to be helpful. Included breakfast was abundant. View from balcony restaurant was really beautiful. "

"We had an absolutely wonderful stay at the Palazzo Artemide. Ortigia is a charming town with lively streets, many great restaurants, and cute stores. The hotel is in an incredible location right between the cathedral and one of the best shopping streets. Our room slept three people very comfortably and had a little terrace with a view of the cathedral on one side and the sea on the other! The staff, especially Roberto, were super helpful and thoughtful. The breakfast outside under the big umbrellas was perfect. This exceeded our expectations— we were so pleased! Thank you!"

"It had a very good breakfast, which one could enjoy on the terrace overlooking the water. Nice venue and excellent food of a wide variety"

"Room was missing details for a 4 star hotel. Did not have a coffee maker or kettle in the room. Had to ask reception to provide us with two normal glasses and a coffee cups. Smell of damp in the bathroom but other then that room was clean. Breakfast not enough staff to cater for restaurant size. Items take too long to be replace when finished . Indoor pool needs to be warmer as was cold ."

"This is easily one of the most charming and wonderful hotel stays that we have had in years. We would not only stay here again, but highly recommend it. We chose and paid more for room 12, which I highly recommend. It felt like am apartment with three rooms rather than just a hotel stay - it had ocean views from two rooms. The location is A ."