Altos de Chavon Village Waterpark Vacations

Amazing experience 🙏

The staff on the property were fantastic. They made you feel welcomed and tried to accommodate any need you requested. However, I have dietary allergies and I was very restricted in what I could eat. The app was clear that there was various gluten options. This was not the case once we arrived. I was restricted to the same food for breakfast and only a chocolate chip muffin. They did not have any bread

All of the staff were incredibly polite, and very helpful. Check in too a long time. The equistrian center staff were very organized and kept the group safe on a trail ride, although I did not expect 20 people on our ride. Way too many. As an experienced rider, I would have like more for the money. The horse staff were excellent. I would like a better representation of the villa that you rented before you arrive. Confirmation pictures. The villas are very different. We did not get the villa that was represented to us but ours was lovely. Our friends were very unhappy with their villa, no air conditioning etc., and could not get it changed. This was a huge negative for them. It is a huge- but lovely property- amazing in so many aspects, and sometimes there was confusion with services due to huge size ??

This location offers a tranquil yet enjoyable experience, suitable for both a relaxing getaway and a family vacation. It is also an excellent choice for fishing enthusiasts.

Nice room service twice a day

Really enjoyed our stay at this resort. It was excellent for a family resort. Lots of opportunities and fun for young children.

All of the staff were incredibly polite, and very helpful. Check in too a long time. The equistrian center staff were very organized and kept the group safe on a trail ride, although I did not expect 20 people on our ride. Way too many. As an experienced rider, I would have like more for the money. The horse staff were excellent. I would like a better representation of the villa that you rented before you arrive. Confirmation pictures. The villas are very different. We did not get the villa that was represented to us but ours was lovely. Our friends were very unhappy with their villa, no air conditioning etc., and could not get it changed. This was a huge negative for them. It is a huge- but lovely property- amazing in so many aspects, and sometimes there was confusion with services due to huge size ??

Nice room service twice a day

All of the staff were incredibly polite, and very helpful. Check in too a long time. The equistrian center staff were very organized and kept the group safe on a trail ride, although I did not expect 20 people on our ride. Way too many. As an experienced rider, I would have like more for the money. The horse staff were excellent. I would like a better representation of the villa that you rented before you arrive. Confirmation pictures. The villas are very different. We did not get the villa that was represented to us but ours was lovely. Our friends were very unhappy with their villa, no air conditioning etc., and could not get it changed. This was a huge negative for them. It is a huge- but lovely property- amazing in so many aspects, and sometimes there was confusion with services due to huge size ??

Amazing experience 🙏

Nice room service twice a day

All of the staff were incredibly polite, and very helpful. Check in too a long time. The equistrian center staff were very organized and kept the group safe on a trail ride, although I did not expect 20 people on our ride. Way too many. As an experienced rider, I would have like more for the money. The horse staff were excellent. I would like a better representation of the villa that you rented before you arrive. Confirmation pictures. The villas are very different. We did not get the villa that was represented to us but ours was lovely. Our friends were very unhappy with their villa, no air conditioning etc., and could not get it changed. This was a huge negative for them. It is a huge- but lovely property- amazing in so many aspects, and sometimes there was confusion with services due to huge size ??

Nice room service twice a day

Excelente lugar.. y lo mejor sus empleados