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Hotel Helvetia

2.0 star property
Mountain ski retreat with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Helvetia

Standard Double Room
Property entrance
Balcony
Exterior detail
Family Suite

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
In-room safe
  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
In-room safe
  • 161 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Family Suite

Highlights

Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
  • 753 sq ft
  • Sleeps 5
  • 5 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Cable channels
In-room safe
  • 161 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed
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About the area

Map
Bahnhofstrasse 72, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.1 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 9 min walk - 0.8 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 5 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Brown Cow - pub - ‬2 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Stefanie's Creperie - ‬1 min walk

About this property

Hotel Helvetia

Hotel near Zermatt–Sunnegga Funicular
Located close to Zermatt-Furi Gondola, Hotel Helvetia provides a free breakfast buffet, a grocery/convenience store, and shopping on site. Hit the slopes at this hotel offering a ski shuttle, ski equipment rentals, and ski lessons. The on-site Thai cuisine restaurant, Restaurant Helvetia, offers breakfast, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
Additional perks include:
  • A gift shop, ATM/banking services, and smoke-free premises
  • A front-desk safe, a 24-hour front desk, and multilingual staff
Room features
All guestrooms at Hotel Helvetia include comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian

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  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 324 reviews
The price is CA $251
CA $273 total
includes taxes & fees
Mar 25 - Mar 26
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Helvetia

Things to do

  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski storage

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Heating
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Guests will receive key retrieval information
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Helvetia Zermatt
Hotel Helvetia Zermatt
Hotel Helvetia Hotel
Hotel Helvetia Zermatt
Hotel Helvetia Hotel Zermatt

Frequently asked questions

Is Hotel Helvetia pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Helvetia?

As of Mar 24, 2025, prices found for a 1-night stay for 2 adults at Hotel Helvetia on Apr 13, 2025 start from CA $184.78, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Helvetia?

This hotel doesn't offer parking.

What time is check-in at Hotel Helvetia?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Helvetia?

Check-out is at 10:30 AM.

Where is Hotel Helvetia located?

Located near the slopes, this Zermatt City Centre hotel is in the mountains, within a 10-minute walk of Zermatt–Sunnegga Funicular and Zermatt-Furi Gondola, and close to winter sports such as cross-country skiing and snowshoeing. Zermatt Gornergratbahn Station is 5 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.

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Hotel Helvetia Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 138 out of 681 reviews
Rating 8 - Good. 276 out of 681 reviews
Rating 6 - Okay. 169 out of 681 reviews
Rating 4 - Poor. 63 out of 681 reviews
Rating 2 - Terrible. 35 out of 681 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Peter

Best location ever
Stayed 6 nights in Jan 2025

6/10 Okay

Scott

Budget friendly in a central location. Comfortable room with good amenities and a nice breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Siddharth

good stay and would recomment anyone travelling to Zermatt.
Stayed 1 night in Oct 2024

8/10 Good

Scott

The Hotel Helvetia was perfect for my short stay in Zermatt. I had read many of the previous reviews so I was prepared. The hotel is a short 5 minute walk from the train station, there is no elevator and my room was quite small but had a balcony overlooking the street filled with people. The hotel is surrounded by shops and restaurants. This hotel was quite reasonably priced and in a great location.
Stayed 1 night in Jan 2025

6/10 Okay

David

Clean, budget friendly hotel. The hotel is surrounded by 4 busy bars that close around 4am. So if you are going out, the hotel is very conveniently located. If you want to rest at night, probably not for you. Staffs are friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis

Very good stay. Had no problems at all
Stayed 2 nights in Dec 2024

4/10 Poor

Heather

Liked: Property conditions & facilities
The location is very convenient but it is also above a bar which must stay open until 5am on weekends (not sure about during the week). Makes it a bit hard to sleep with the noise. Also note it is up a couple of flights of stairs with no elevator. There is no front desk, they just leave a key on a peg board for you. This is basically a worn out budget hotel. The bed was actually comfortable. Internet was a bit spotty. Overall if you can afford another hotel I would suggest not staying here, but if you plan to party all night this is a perfect choice.
Stayed 2 nights in Mar 2025

4/10 Poor

Craig

The checkin was poorly communicated. There is no one doing check in property very dated bed was uncomfortable sink was plugged. Overall very disappointing .
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Liked: Staff & service
Comfortable
Stayed 1 night in Dec 2024

6/10 Okay

Rex

The owner was kind and accommodating.
Stayed 1 night in Sep 2024

2/10 Terrible

Sitakanta

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad hotel
Stayed 1 night in Nov 2024

8/10 Good

Bonnie

Free breakfast was nice. Shower was very small and the shower head would not stay in position.
Stayed 2 nights in Nov 2024

8/10 Good

Bruce

Central location, close to everything and breakfast included.
Stayed 2 nights in Jan 2024

2/10 Terrible

Kirk

Rock Music non-stop to 3:30 AM
Stayed 4 nights in Nov 2024

8/10 Good

nanrong

Liked: Staff & service, amenities
Nice view balcony and good convenient
Stayed 1 night in May 2024

2/10 Terrible

Kenneth

The location was ideal. Breakfast being included. The stairs were narrow and many. Not recommended for ederly. Sharing a balcony with neighbouring room. Very basic room.
Stayed 1 night in Sep 2024

6/10 Okay

Marsha

Liked: Property conditions & facilities
Disliked: Amenities
The hotel is quite run down and needs updates. The room for 3 adults was small, but we managed. The shower was not very good.
Stayed 1 night in Sep 2024

8/10 Good

michio

Large rooms, convienient location
Stayed 2 nights in Aug 2023

6/10 Okay

Li

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location in the city center. Next to the church and the famous Hotel Monte Rosa. With a view of Matterhorn. However, the hotel is a very old wood building with very small rooms, no elevator, no English TV channel and poor WiFi.
Stayed 2 nights in Jun 2024

6/10 Okay

John

I guess the hotel was okay for the price. The challenge was going up the stairs with our heavy luggage. The triple room had only two double beds together. The shower room was so small I kept banging my arm while soaping. Positive side is that it’s where all the shops are located & walking distance to view the Matterhorn.
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Great service and location
Stayed 1 night in Sep 2022

6/10 Okay

Zack

The hotel was under construction but nice with an excellent location. The food options around were quite expensive which was expected. We spent majority of a day in the park with an excellent view of the Matterhorn (5 minute walk).
Stayed 1 night in May 2024

8/10 Good

Amir

Great location, the room was a little bit small but we were out most of the time. r I should add on the street people were singing and laughing late into the night. It woke us up and the kids had a little bit of hard time sleeping.
Stayed 1 night in Aug 2024

8/10 Good

Kenneth

Clean, comfortable and right in the middle of town, with ski rentals across the street. Fit the bill for a great stay!
Stayed 4 nights in Feb 2023

10/10 Excellent

Joanne

Property Very Convenient To Everything, Delicious Breakfast provided, Very Friendly Staff. Apartment Very Comfortable. Would definitely stay again and highly recommend
Stayed 3 nights in Sep 2023