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Hotel Derby

3.0 star property
Hotel with a restaurant, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Derby

Front of property
Lobby
Standard Apartment, 3 Bedrooms | Private kitchen
Double Room (Arve)
Standard Apartment, 3 Bedrooms | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Apartment (Bellevue)

Apartment (Bellevue) | Living area

Apartment (Bellevue)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Dining table
TV
Hypo-allergenic bedding
Renovated in 2021
  • 517 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Double Room Single Use, 1 Bedroom (Arve)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Double Room Single Use, 1 Bedroom (Arve)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Arve)

Double Room (Arve)

Double Room (Arve)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Arve)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room (Arve)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Bed

View all photos for Family Double Room (Arve Plus 2 - Kajütenbett)

Family Double Room (Arve Plus 2 - Kajütenbett)

Family Double Room (Arve Plus 2 - Kajütenbett)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Living area

Standard Apartment, 3 Bedrooms

Highlights

Balcony
Separate sitting area
Soundproofed
Individually decorated
Fireplace
Heating
Free cribs/infant beds
Dining table
  • 1238 sq ft
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Twin Room (Residence Bellevue)

Twin Room (Residence Bellevue)

Twin Room (Residence Bellevue)

Highlights

Balcony
Separate sitting area
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Renovated in 2021
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds
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About the area

Map
Bahnhofstrasse 22, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 4 min walk - 0.4 km
  • Matterhorn Museum - 4 min walk - 0.4 km
  • Zermatt-Furi Gondola - 12 min walk - 1.1 km
  • Sunnegga Ski Resort - 20 min drive - 5.1 km

Getting around

  • Zermatt Gornergratbahn Station - 2 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Golden India - ‬2 min walk
  • ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬1 min walk
  • ‪Pizzeria Ristorante Molino Seilerhaus - ‬1 min walk
  • ‪Le Petit Royal - ‬1 min walk

About this property

Hotel Derby

Hotel remodeled in 2021 and located near Zermatt-Matterhorn Ski Paradise
Take advantage of a terrace, shopping on site, and a library at Hotel Derby. The on-site local cuisine restaurant features al fresco dining. Free in-room WiFi and dry cleaning/laundry services are available to all guests.
You'll also find perks like:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • Free newspapers, tour/ticket assistance, and smoke-free premises
  • Multilingual staff, luggage storage, and helicopter/airplane tours
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Derby include thoughtful touches such as heated floors and laptop-friendly workspaces, in addition to amenities like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with hair dryers
  • Wardrobes/closets, balconies, and heated floors

Languages

English, French, German, Italian, Portuguese

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includes taxes & fees
Apr 18 - Apr 19
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 for adults and CHF 10 for children
  • A restaurant

Things to do

  • Helicopter/airplane tours
  • Library
  • Shopping
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 3 floors
  • Built in 1945
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - June 2021
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Room service

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heated floor
  • Heating
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10.00 per pet, per day
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 18.00 for adults and CHF 10.00 for children
  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Derby Zermatt
Hotel Derby Zermatt
Hotel Derby Hotel
Hotel Derby Zermatt
Hotel Derby Hotel Zermatt

Frequently asked questions

Is Hotel Derby pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10.00 per pet, per day.

How much does it cost to stay at Hotel Derby?

As of Apr 15, 2025, prices found for a 1-night stay for 2 adults at Hotel Derby on Apr 24, 2025 start from CA $415.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Derby?

Hotel Derby doesn't offer parking.

What time is check-in at Hotel Derby?

Check-in start time: 3:30 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Derby?

Check-out is at 10:00 AM.

Does Hotel Derby provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Derby located?

Located in Zermatt City Centre, this hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt Visitor Center. Tour Monte Rosa and Zermatt - Furi are also within 5 minutes. Zermatt Gornergratbahn Station and Zermatt (QZB-Zermatt Train Station) are within a 5-minute walk.

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Hotel Derby Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 211 out of 280 reviews
Rating 8 - Good. 49 out of 280 reviews
Rating 6 - Okay. 11 out of 280 reviews
Rating 4 - Poor. 3 out of 280 reviews
Rating 2 - Terrible. 6 out of 280 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

I enjoyed our stay here. It’s walkable to the train station and everywhere in Zermatt.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nidia

Excellent property, in a really central locations and very pleasant team. Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Everything was perfect!
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Very nice hotel. I lucked out and got a room with a balcony. Room and facilities were well thought out to accommodate a ski vacation. Room was very clean and housekeeping was excellent. Price was on the low end for Zermatt so I wasn’t sure what to expect. I would stay here again and would recommend it to a single or couple travelling for a ski vacation.
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

This hotel was incredible, a highlight of our trip. Will definitely come back. Kristiane is amazing and is so thoughtful with all of the guests.
Stayed 3 nights in Dec 2024

10/10 Excellent

Elena

Brand new feel and look for the hotel that was rebuilt recently. Close to everything: shopping, skiing, dining. Ski room. We had nice terrace for the room.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ian

Amazing property and staff. Comp breakfast was very good. Just feet from Station Square, restaurants and shopping.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amnart

Excellent
Stayed 2 nights in Dec 2024

10/10 Excellent

Thinley

Definitely coming back !!
Stayed 2 nights in Oct 2024

10/10 Excellent

Danyang

The hotel locates in the main stree, only a few minutes walking from the train station. It was newly renovated with a very Zermatt style. The associated restaurant provides great food in very reasonable prices. The price of hotel is also respectable especially in this area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chetan

Excellent location. Just two minute walk from Zermantt Bahnhof!. The room was very nice and clean.
Stayed 1 night in Aug 2024

8/10 Good

Steven

Great location and nice restaurant
Stayed 3 nights in Jan 2024

8/10 Good

Anthony

Exactly as described and pictured. Check in was easy and property is close to train station.
Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Wonderful!
Perfect location and very clean! Loved the huge balcony! Would definitely stay here again on a future visit to Zermatt!
Stayed 2 nights in Jul 2024

10/10 Excellent

Clare

The location is perfect and the staff were very helpful! The rooms are newly renovated and very comfortable. We would return for our next visit
Stayed 2 nights in Jun 2024

10/10 Excellent

Brandon

The property looks so authentic and aged while on the inside it has been so nicely updated with really nice modern features and fixtures. This part of town of gorgeous, the restaurant downstairs amazing and the view from the balcony is awe inspiring. Best of all, the front desk staff was really helpful in pointing us in the right direction with our options for exploring the mountains.
Stayed 1 night in Aug 2024

10/10 Excellent

WEN B

Helpful front desk personnel
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Fabulous hotel! View of Matterhorn right from our patio. Delightful and accommodating staff as we secured a last minute late checkout.
Stayed 1 night in Jul 2024

10/10 Excellent

Vikas

Best place to stay
Stayed 1 night in May 2023

10/10 Excellent

Patheek

Excellent location. 2 minutes walk from train station , center of everything. Great rooms.
Stayed 1 night in May 2024

10/10 Excellent

Diane

The hotel was great but there was no coffee machine or bar fridge.
Stayed 2 nights in Oct 2024

10/10 Excellent

kylie

Right in the middle of the village so everything was within walking distance including from the train station itself. I sent a few queries through via whats app such as do they serve dinner there and do i need to bk and i was promptly answered. Upon checkin kristiane couldnt have been more helpful. She had already bked us a table for dinner at the time i requested and then went through the different tourist options such as gornergrat and sunnega which we ended up doing both and her recommendations were perfect. The rooms were lovely and clean and had little balcony overlooking the main street which although bustling with activity couldnt be heard from the rooms. The beds were comfy and the bathroom had everything you needed such as magnifying mirror, shampoo, conditioner and hairdryer. The view from the bathroom window was superb also. The breakfast was perfect with a large buffet to choose from with all the favourites available. I highly recommend this hotel and especially commend kristiane on her excellent welcoming hospitality.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Loved our stay! So convenient to everything!
Stayed 1 night in Sep 2023

10/10 Excellent

Sawsan

Very nice staff, perfect location
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

The hotel was in the middle of the city, so it was convenient, and the interior of the room and bathroom was clean and nice. The breakfast included as a service was also good. However, it would have been a more satisfying accommodation if there was a refrigerator.
Stayed 1 night in Jul 2024