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Hotel Milam, Michelin Key winner

4.0 star property
Hotel in Tulum with a full-service spa and bars

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Photo gallery for Hotel Milam, Michelin Key winner

Snack bar
Premium Room | Dining room
Yoga
Outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas, sun loungers
2 bars/lounges, swim-up bar, poolside bar
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Housekeeping
  • Air conditioning

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Grand Room

Grand Room

Grand Room

Highlights

Private pool
Air conditioning
Hypo-allergenic bedding
Pillow menu
Premium bedding
Separate bedroom
Bathrobes
Hair dryer
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

Highlights

Deck/patio
Separate dining area
Private pool
Air conditioning
Dining table
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 1025 sq ft
  • Sleeps 8
  • 3 King Beds and 1 Queen Bed

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About the area

Map
Calle 10 Sur, La Veleta, Tulum, QROO, 77765

What's nearby

  • Tulum National Park - 6 min drive - 5.1 km
  • Gran Cenote - 8 min drive - 7.2 km
  • Tulum Mayan Ruins - 11 min drive - 6.6 km
  • Tulum Beach - 15 min drive - 6.5 km
  • Playa Paraiso - 20 min drive - 8.2 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪El Camello Jr - ‬3 min drive
  • ‪La Taqueria Pinches Tacos Shop - ‬7 min walk
  • ‪Vaivén - ‬9 min walk
  • ‪La Consentida - ‬14 min walk

About this property

Hotel Milam, Michelin Key winner

Upscale hotel near Tulum National Park
You can look forward to a swim-up bar, a poolside bar, and laundry facilities at Hotel Milam, Michelin Key winner. Indulge in reflexology, a sports massage, and a body treatment at the onsite spa. Be sure to enjoy a meal at MILAM, the on-site fine-dining restaurant. In addition to 2 bars and a hot tub, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers, pool umbrellas, and a swim-up bar
  • Cooked-to-order breakfast (surcharge), bike rentals, and massage treatment rooms
  • Luggage storage
Room features
All guestrooms at Hotel Milam, Michelin Key winner feature comforts such as private pools and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and hair dryers
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 1,000 to 3,000 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics

Restaurants on site

  • MILAM

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Outdoor pool (guest access)

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Mud bath
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 1000 to 3000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 17 years old and younger are not permitted at this property

Property is also known as

MILAM
Hotel Milam
Milam, Michelin Key Winner
Hotel Milam, Michelin Key winner Hotel
Hotel Milam, Michelin Key winner Tulum
Hotel Milam, Michelin Key winner Hotel Tulum

Frequently asked questions

Does Hotel Milam, Michelin Key winner have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

How much does it cost to stay at Hotel Milam, Michelin Key winner?

As of Mar 26, 2025, prices found for a 1-night stay for 2 adults at Hotel Milam, Michelin Key winner on Mar 31, 2025 start from CA $448.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Milam, Michelin Key winner pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Milam, Michelin Key winner?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Milam, Michelin Key winner?

Check-out is at noon.

Where is Hotel Milam, Michelin Key winner located?

Located in La Veleta, this spa hotel is within 2 mi (3 km) of Holistika Art Walk, Hospital de Tulum, and Dos Aguas Park. Cenote Escondido and Cenote Cristal are also within 3 mi (5 km).

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Hotel Milam, Michelin Key winner Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 76 out of 88 reviews
Rating 8 - Good. 9 out of 88 reviews
Rating 6 - Okay. 0 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 1 out of 88 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

This hotel is spectacular! It’s truly picture perfect!
Stayed 1 night in Mar 2025

10/10 Excellent

Kyle

Hotel Milam is spectacular! It’s truly picture perfect. This hotel needs to be on your to-visit list for any trip to Tulum.
Stayed 1 night in Mar 2025

10/10 Excellent

Janelle

This hotel was flawless! Would highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert Jr

The property was beautiful.
Stayed 5 nights in Feb 2025

10/10 Excellent

era

This was the best hotel ever , i am so happy I choose this property to spend my anniversary with my man . Great service, very clean , very friendly and it was beautiful wow . I will definitely visit again . Highly recommended.
Stayed 4 nights in Feb 2025

10/10 Excellent

LaKera

Everything was five star.
Stayed 4 nights in Feb 2025

10/10 Excellent

Natalie

Our stay was amazing. The food was fantastic, service was wonderful, and everything was so beautiful. Lots of thoughtful touches. Would definitely stay here again, 10/10 recommend!
Stayed 3 nights in Feb 2025

10/10 Excellent

Sixto

The room is immaculate and such a wonderful setup. The restaurant has great food options and very flavorful. The pool to us in the room was more an aesthetic versus practical use due to the temperature, but gorgeous non the less.
Stayed 3 nights in Mar 2025

10/10 Excellent

Leticia

Great Hotel, Great Staff, will definitely be back!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Naidie

Absolutely amazing. We came here for my boyfriends birthday and they treated us very well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Troy

Really beautiful, there base is wellness
Stayed 4 nights in Jan 2025

10/10 Excellent

Adolfo Gerardo Valdez

Its unique
Stayed 4 nights in Mar 2025

10/10 Excellent

Edan

The staff at the concierge/front desk were absolutely amazing and helpful with every single thing we needed
Stayed 5 nights in Dec 2024

10/10 Excellent

Burtany

I loved everything about this property. I will be back again. Thank you to the whole staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Tatiana

Beautiful space!
Stayed 1 night in Sep 2024

10/10 Excellent

Marie Anithe

So relaxing and quiet
Stayed 4 nights in Sep 2024

10/10 Excellent

Bianca

Wonderful hotel! The room is beautiful! Staff was great! We will be back

10/10 Excellent

LaKrisha

The property was BEAUTIFUL! The staff was pleasant and very accommodating. We really enjoyed the Sound Journey session and our time at the spa. Thank you for a wonderful experience 🙏
Stayed 5 nights in Dec 2024

10/10 Excellent

pritti

My second time here and still the best hotel ever...
Stayed 4 nights in Nov 2024

10/10 Excellent

Orhun Faruk

I would honestly say that my trip was great till the last day. Thanks for Ara, Jay and Shio. They made us feel incredibly comfy and great. I recommend this hotel to everyone. The kitchen has michelin star and foods are amazing. It’s a completely rehab place. Love you guys&see you again!
Stayed 5 nights in Feb 2025

8/10 Good

Ayooluwa

The aesthetics were definitely on point & the staff were very welcoming & helpful. However, not an all-inclusive hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lakeyia

I loved this property so much! So classy and rich my room was beautiful and staff did a phenomenal job with my birthday decorations. Everything was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Samantha

Amazing experience with Hotel Milam for my hubby’s birthday. The staff provided top tier recommendations and service to ensure the experience was memorable. This is the place where dreams come to life.
Stayed 3 nights in Nov 2024

10/10 Excellent

Shawnell

The host was amazing. The rooms were very clean. It was private and peaceful.
Stayed 1 night in Oct 2024

10/10 Excellent

Delpeche

Such a relaxing environment with cordial and attentive staff that goes above and beyond to make you feel appreciated and cared for
Stayed 3 nights in Sep 2024