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Hotel Innes by HappyCulture

4.0 star property
Baroque hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Hotel Innes by HappyCulture

Reception
Front of property
Marina
In-room safe, desk, blackout drapes, soundproofing
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Twin Room

In-room safe, desk, blackout drapes, soundproofing

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

In-room safe, desk, blackout drapes, soundproofing

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
Bathrobes
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

In-room safe, desk, blackout drapes, soundproofing

Classic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

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About the area

Map
13 Rue Matabiau, Toulouse, Haute-Garonne, 31000

What's nearby

  • Basilica of Saint-Sernin - 8 min walk - 0.7 km
  • Place Wilson - 8 min walk - 0.7 km
  • Place du Capitole - 9 min walk - 0.8 km
  • Capitole de Toulouse - 10 min walk - 0.8 km
  • Zenith de Toulouse - 7 min drive - 5.0 km

Getting around

  • Jeanne d'Arc Metro Station - 3 min walk
  • Toulouse Matabiau Station - 8 min walk
  • Blagnac Airport (TLS) - 21 min drive

Restaurants

  • ‪Le Sukhothai - ‬1 min walk
  • ‪O Chicken Cheese - ‬4 min walk
  • ‪Kebab Cafe - ‬5 min walk
  • ‪Les Frères Chapelier - ‬4 min walk
  • ‪Kai Wok - ‬5 min walk

About this property

Hotel Innes by HappyCulture

Upscale hotel near Cité de l'Espace
Hotel Innes by HappyCulture provides amenities like a free daily manager's reception and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • A computer station, concierge services, and tour/ticket assistance
  • A TV in the lobby, an elevator, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Innes by HappyCulture include perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with cable channels
  • LED light bulbs, heating, and daily housekeeping

Languages

English, French, Spanish

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includes taxes & fees
May 4 - May 5
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 15 per night)
  • Secured self parking on site (EUR 10 per night)
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Baroque architecture
  • Built in 1986
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Secured self parking fee: EUR 10 per night
  • Nearby parking fee: EUR 15 per night (262 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

BEST WESTERN Athenee
BEST WESTERN Athenee Toulouse
Best Western Athénée Happyculture Hotel Toulouse
BEST WESTERN Hotel Athenee Toulouse
Best Western Athénée Happyculture Hotel
Toulouse Best Western
Best Western Athénée Happyculture Toulouse
Best Western Athénée Happyculture
Hotel Innes
Best Western Hotel Innes
Innes By Happyculture Toulouse
Hotel Innes by HappyCulture Hotel
Hotel Innes by HappyCulture Toulouse
Hotel Innes by HappyCulture Hotel Toulouse

Frequently asked questions

Is Hotel Innes by HappyCulture pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Innes by HappyCulture?

As of Apr 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Innes by HappyCulture on May 4, 2025 start from CA $114.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Innes by HappyCulture?

Self parking is available for EUR 10 per night. Limited spots are available.

What time is check-in at Hotel Innes by HappyCulture?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Innes by HappyCulture?

Check-out is at 11:00 AM.

Where is Hotel Innes by HappyCulture located?

Located in Toulouse City-Centre, this hotel is within a 10-minute walk of Rue d'Alsace-Lorraine, Garonne, and Victor Hugo Market. Canal du Midi and Carmelite Chapel are also within 10 minutes. Jeanne d'Arc Metro Station is only a 3-minute walk and Jean-Jaurès Metro Station is 8 minutes.

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Hotel Innes by HappyCulture Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 224 out of 404 reviews
Rating 8 - Good. 142 out of 404 reviews
Rating 6 - Okay. 31 out of 404 reviews
Rating 4 - Poor. 6 out of 404 reviews
Rating 2 - Terrible. 1 out of 404 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Perfect place based on the rate per night, friendly staff, nice breakfast, a lot of things to see within walking distance.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Excellent stay in Toulouse
Excellent stay, customer service was excellent!! Brilliant location to the city centre & had the best nights sleep. Will definitely be visiting again, thank you Hotel Innes!
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Great stay!
Stayed 4 nights in Dec 2023

10/10 Excellent

Campbell

Great wee hotel
Friendly hotel, lovely helpful staff. Very central and close to all amenities
Stayed 2 nights in Oct 2024

10/10 Excellent

Paola

Nice rooms and staff. Great location!
Stayed 1 night in Jul 2024

8/10 Good

David

A nice local hotel within in reach of the centre and transport links. Friendly and helpful staff
Stayed 4 nights in Oct 2024

6/10 Okay

Hugo

Nice hotel, friendly staff. Breakfast buffet rather basic. Not the nicest neighbourhood in town, but walking distance to train station.
Stayed 1 night in Dec 2024

8/10 Good

Nicola

We liked the position of the hotel, very practical and close to the city centre and the public transportation network. We also liked the staff, very nice and helpful. We liked a little bit less the cleaning of the room, that could be improved.
Stayed 2 nights in Dec 2024

8/10 Good

Hem Raj

very good location close to centre, helpful staff
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth

Very happy with my stay. The hotel was very clean and comfortable. The staff were very efficient and friendly.
Stayed 1 night in Feb 2024

10/10 Excellent

Gemma

Lovely room, in a quiet area
Stayed 3 nights in Jun 2024

8/10 Good

Dean

A small, clean and conveniently located hotel. Nothing fancy, but had all that was needed for a short stay. Staff were helpful and friendly.
Stayed 3 nights in Jun 2024

10/10 Excellent

John

Hotel 5 minute walk from main shopping area. Well presented small hotel with good breakfast and quiet rooms at night. Parking available on site but very tight for a large car.
Stayed 4 nights in Aug 2024

10/10 Excellent

philippe

good hotel well located close to the capitole
Stayed 2 nights in Oct 2023

8/10 Good

Brian

3 nights in Tolouse - great staff - breakfast uninspirig but fairly typical for a french hotel. walkable and in good condition - would choose again
Stayed 3 nights in Sep 2024

8/10 Good

John

Staff was very helpful. Room was very clean, good AC and quiet for sleeping.
Stayed 2 nights in Apr 2024

10/10 Excellent

Martin

Comfortable and convenient
A very convenient location for accessing the amazing La Citè and also the city centre areas like la Bastide. Lovely view of the castle easy access to local restaurants of a mixed quality. Very compact room but well laid out for functionality. Spotlessly clean and very comfortable beds. The spiral staircase may be an issue for some travelers however.
Stayed 4 nights in Oct 2024

10/10 Excellent

Angela

Very happy to have chosen HAPPYCULTURE!
Wonderful stay ! Everything was more than expected - location, service, breakfast, confort
Stayed 2 nights in Mar 2023

10/10 Excellent

Andrea

Laurenço (not sure of spelling) was at the front desk on arrival and was very accommodating. He was able to hold our luggage until check in and check out in order to allow us to sightsee. The breakfast provided was nice and adequate. The nicely appointed room met our needs. The location was within walking distance to stores and restaurants.
Stayed 1 night in Oct 2024

8/10 Good

German

Small breakfast room. little variety on the buffet.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrea

Very friendly and helpful front desk staff, they were welcoming. Appreciated that good coffee was available anytime. Location was very convenient and attractions and good food were close by. Great value. We enjoyed our 4 night stay.
Stayed 4 nights in Sep 2023

10/10 Excellent

Linda

Hotel was great except for the uncomfortable pillows.
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Great little hotel in an excellent location, close walkable distance to the heart of everything. Safe gated parking area. As others have mentioned, the rooms are on the small side, but it was clean and comfortable and the free coffee and water in the lobby is a lovely touch. Breakfast was tasty. Would recommend this hotel!
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

definitely recommend!
We loved our stay in this comfortable hotel with warm, enthusiastic and informative staff. It is a 10 min walk from the rail station, from which we arrived, and 5 min to the airport bus. Close to most attractions.
Stayed 1 night in Jul 2023

8/10 Good

Jon

Toulouse weekend for rugby
Comfortable rooms and good to have a "Lounge/Communal Room" in the hotel
Stayed 3 nights in Dec 2022