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Hotel Prom

2.0 star property
Family-friendly hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Hotel Prom

Reception
Terrace/patio
Mountain view
Bar (on property)
Indoor pool

Reviews

5.4 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Housekeeping
  • Laundry
  • Pool

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Double or Twin Room, 1 Bedroom

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Private bathroom
Deep soaking bathtub
Desk
Daily housekeeping
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Basic Double or Twin Room (with extra bed)

In-room safe, desk, laptop workspace, soundproofing

Basic Double or Twin Room (with extra bed)

Highlights

Soundproofed
Heating
TV
Separate bedroom
Private bathroom
Deep soaking bathtub
Desk
Daily housekeeping
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Triple Room

In-room safe, desk, laptop workspace, soundproofing

Triple Room

Highlights

Soundproofed
Heating
Free cribs/infant beds
TV
Private bathroom
Deep soaking bathtub
Desk
Daily housekeeping
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds
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About the area

Map
Pietteho námestí 27, Svoboda nad Upou, 54224

What's nearby

  • Krkonoše National Park - 1 min walk - 0.0 km
  • Černá Hora - 14 min drive - 9.7 km
  • Pec Pod Snezkou Ski Resort - 19 min drive - 13.8 km
  • Spindleruv Mlyn Ski Resort - 54 min drive - 33.4 km
  • Śnieżka - 61 min drive - 44.7 km

Getting around

  • Svoboda nad Upou Station - 19 min walk

Restaurants

  • ‪Kiosek U Staré lanovky - ‬13 min drive
  • ‪Kavárna Janský potok - ‬4 min drive
  • ‪Café Restaurant BIOGRAF - ‬4 min drive
  • ‪Hostinec Na Kopečku - ‬3 min drive
  • ‪Kavárna Kolonáda - ‬4 min drive

About this property

Hotel Prom

Family-friendly hotel in the mountains
Free breakfast, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Prom. Treat yourself to a massage at the onsite spa. A garden, a playground, and a hair salon are available to all guests.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Bike rentals, express check-out, and express check-in
  • Smoke-free premises, concierge services, and luggage storage
Room features
All 51 rooms feature comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like sound-insulated walls.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with satellite channels
  • Heating, daily housekeeping, and desks

Languages

Czech, English, German, Polish, Russian, Ukrainian

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Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 400.0 per day
Cribs (infant beds) are available for EUR 100.0 per day

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: EUR 40.0 per day
  • Christmas Eve (24 December) Gala Dinner per adult: EUR 12.0
  • Christmas Eve (24 December) Gala Dinner per child: EUR 6.0 (from 3 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: EUR 4.0
  • Christmas Day (25 December) Gala Dinner per child: EUR 2.0 (from 3 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: EUR 50.0
  • New Year's Eve (31 December) Gala Dinner per child: EUR 25.0 (from 3 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 100.0 per day
  • Rollaway bed fee: EUR 400.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators

Property is also known as

Hotel Prom Svoboda nad Upou
Prom Svoboda nad Upou
Hotel Prom Hotel
Hotel Prom Svoboda nad Upou
Hotel Prom Hotel Svoboda nad Upou

Frequently asked questions

Does Hotel Prom have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Prom?

As of Mar 31, 2025, prices found for a 1-night stay for 2 adults at Hotel Prom on Apr 11, 2025 start from CA $56.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Prom pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Prom?

Self parking is free at this property.

What time is check-in at Hotel Prom?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Hotel Prom?

Check-out is at 10 AM.

Where is Hotel Prom located?

This family-friendly Svoboda nad Upou hotel is located in the mountains, within 3 mi (5 km) of Krkonoše National Park, Berta Bobsled Track and Mladé Buky Golf Club. Portasky Ski Lift and Černá Hora are also within 6 mi (10 km). Svoboda nad Upou Station is 19 minutes by foot.

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Hotel Prom Reviews

Reviews

5.4
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Amenities
Disliked: Staff & service
Personnelle désagréable malhonnêtes et peu arrangeant
Stayed 6 nights in Aug 2019

8/10 Good

Artur

Wszystko OK.
Stayed 1 night in May 2019

6/10 Okay

Ekaterina

Liked: Staff & service
Рядом с Черной горой
Отель не плохой, но вот ресепшн оставляет желать лучшего. Приехали, оказалось что бронирование, которое мне было подтверждено Хотелс Ком месяц назад, никто найти не может и вообще ни на русском, ни на английском ни бум бум. В наличии остался только семейный номер,а это значит, что мы с друзьями должны делить ванну и туалет на 4-х. А мы бронировали 2 отдельных. Это всех огорчило, так как заплатили мы так же как за отдельные. Вывод Хотелс ком не контролирует ситуацию с бронированием.
Stayed 4 nights in Jan 2019