The staff at Margaritaville was excellent. They were pleasant, supportive and there to make our stay as enjoyable as possible. It was easy access to Coki Beach and the Coral World Sea Park, which was an awesome experience. The room was spacious and comfortable and provided easy access to the amenities at the resort. Unfortunately, while we were there, they did close down one of the two pools and pool bars for renovations, but it had to be done sometime. There were two TVs in the room, but one did not work. We had an issue with the AC while we were there, but it was taken care of as soon as we called.