6/10 – Acceptable
Stephen G.
3 juill. 2024
Points forts : Propreté
Great Stay Tainted by Poor Communication with Property Manager
The home was in an excellent location and was generally great. There were a few things that we felt a little shorted on. First, we had a large group and expected that there would be enough bedding to accommodate us but we were definitely short on bedding. I contacted the management group to get more bedding and the response was really slow and very unhelpful (we never did get the extra bedding needed). Also the propane tanks were both empty so we couldn't use the grill in the back which was a bit annoying since one of our meals was planned to be a BBQ. A new tank was brought eventually but was too late for us. Additionally one of the shower heads in the master bath only puts out a trickle of water making it unusable. Finally, we were asked to do a load of laundry (towels) before leaving but were not left with any detergent. We had to go out and buy our own detergent to do so which was frustrating. Again, location was awesome and the place had great potential but the slow to lack of response for some of the basic needs at a rental property tainted our experience a bit. We still had a blast in general though. However, I would think twice before booking through this group again.
Stephen G.
Séjour de 3 nuits en juin 2024