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Copthorne Hotel Rotorua

4.0 star property
Suburban hotel with a seasonal outdoor pool and a 24-hour front desk

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Photo gallery for Copthorne Hotel Rotorua

Exterior detail
Outdoor pool
Lobby
Bar (on property)
BBQ/picnic area

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Hot tub
  • Pool
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior 2 Queen

Superior 2 Queen

Superior 2 Queen

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Queen Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

  • Sleeps 3
  • 2 Queen Beds

About the area

Map
328-348 Fenton Street, Rotorua, 3201

What's nearby

  • Whakarewarewa: The Living Maori Village - 11 min walk - 1.0 km
  • Te Puia New Zealand Maori Arts and Crafts Institute - 2 min drive - 1.3 km
  • Rotorua Central Mall - 2 min drive - 1.9 km
  • Polynesian Spa - 3 min drive - 2.5 km
  • Redwoods Whakarewarewa Forest - 4 min drive - 1.9 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Shadehouse Cafe - ‬16 min walk
  • ‪Pantry D'or - ‬11 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Copthorne Hotel Rotorua

Hotel near Skyline Rotorua
At Copthorne Hotel Rotorua, you can look forward to a terrace, a garden, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. The on-site local cuisine restaurant, Jimmy Cooks Kiwi Kitchen, offers breakfast, light fare, and kids' meals. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and smoke-free premises
  • A 24-hour front desk, luggage storage, and meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 58 rooms have comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with satellite channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Bicycle storage
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
LIST_ALT

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from January to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Copthorne Hotel Rotorua
Copthorne Rotorua
Copthorne Rotorua Hotel
Rotorua Copthorne
Rotorua Copthorne Hotel
Rotorua Kingsgate Hotel
Copthorne Hotel Rotorua Hotel
Copthorne Hotel Rotorua Rotorua
Copthorne Hotel Rotorua Hotel Rotorua

Frequently asked questions

Does Copthorne Hotel Rotorua have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Copthorne Hotel Rotorua?

As of Mar 31, 2025, prices found for a 1-night stay for 2 adults at Copthorne Hotel Rotorua on Apr 27, 2025 start from CA $109.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Copthorne Hotel Rotorua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Copthorne Hotel Rotorua?

Self parking is free at this property.

What time is check-in at Copthorne Hotel Rotorua?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Copthorne Hotel Rotorua?

Check-out is at 10 AM.

Where is Copthorne Hotel Rotorua located?

Located in Glenholme, this hotel is within a 15-minute walk of Racing Rotorua, Rotorua Golf Club, and Whakarewarewa: The Living Maori Village. Whakarewarewa Thermal Reserve and Rotorua Central Mall are also within 1 mi (2 km).

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Copthorne Hotel Rotorua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 250 out of 982 reviews
Rating 8 - Good. 366 out of 982 reviews
Rating 6 - Okay. 236 out of 982 reviews
Rating 4 - Poor. 96 out of 982 reviews
Rating 2 - Terrible. 34 out of 982 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kaleem

We had a wonderful stay. We’ll be back for more adventures
Stayed 3 nights in Feb 2025

8/10 Good

Sameeka

Property was great for the price :)
Stayed 1 night in Jan 2025

8/10 Good

Rodolphe

The breakfast and the réception,the balcon
Stayed 2 nights in Feb 2025

10/10 Excellent

Avelino

will return to this property in future
Stayed 1 night in Feb 2025

10/10 Excellent

Bridgett

Absolutely loved our stay, highly recommend will definitely book here again
Stayed 1 night in Sep 2024

8/10 Good

Hao

The Front Desk service is good
Stayed 2 nights in Dec 2024

10/10 Excellent

Martha

Nice area and clean hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Mallikarjuna Nageswara Rao

Nice hotel for stay
Stayed 1 night in Jun 2024

10/10 Excellent

Tisharn

AWESOME staff members, clean comfortable room, my son loved the heated pool and i loved the spa! My partner liked the gym and the bar was a nice added bonus after a long day out and about. Perfect spot to relax yet so close to all the activities we had planned. Would definitely stay here again. Highly reccomend.
Stayed 3 nights in Jan 2025

6/10 Okay

Kayne

Liked: Amenities
The place was pretty empty and I was put down the far end of the building which was weird. The shower was really weak.
Stayed 1 night in Mar 2025

8/10 Good

Michael

Weekend in Rotorua
Had a good stay of 2 nights. Very comfortable bed and room was adequate for our needs. Room was far enough from the road that there was no road noise.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hinekura

My grand daughters and I had a very pleasant stay. The front desk staff member on our arrival was a pleases. Thank you very much. Our room was nice, clean and tidy.
Stayed 1 night in Dec 2024

8/10 Good

Pramila

Comfy beds, attractive front desk, excellent relax rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Estela

Friendly staff
Stayed 4 nights in Oct 2024

6/10 Okay

Jin

Location is good, and staff are friendly. The facility is kind of old. Lack of A/C, microwave, and washer / dryer.
Stayed 1 night in Dec 2024

8/10 Good

Kim

Convienient location, great price, fast friendly check in and lovely clean facilities/room.
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Great place to stay
Stayed 2 nights in Sep 2023

6/10 Okay

Ranjith

Good
Stayed 1 night in Dec 2024

10/10 Excellent

Manu

it was nice stay. staff is very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Akbar

I loved it this property definitely recommend to anyone
Stayed 2 nights in Jul 2024

8/10 Good

Navin

Good location and overall, a good hotel for a night or 2. Rooms and pool need repairs and maintenance. Need more staff onsite. The person who served us was great but just too much for one person to do everything. Pool tiles and surrounding need urgent repairs but a nice size and heated pool.
Stayed 1 night in Jan 2025

8/10 Good

Winnie

Good experience overall, very friendly front staff. Sizable room, although bathroom could need an upgrade.
Stayed 1 night in Oct 2024

10/10 Excellent

Errin

I liked the ability to sleep and relax in a well maintained clean environment.
Stayed 1 night in Sep 2024

4/10 Poor

Libu

Liked: Amenities, property conditions & facilities
Washroom too small and not well maintained
Stayed 2 nights in Jan 2025

8/10 Good

Allira

It was clean and warm and the beds were comfortable, however the breakfast was limited, there was no coffee!
Stayed 1 night in Oct 2024