6/10 – Acceptable
Voyageur vérifié
23 oct. 2024
Points faibles : Propreté
Great location, accurate listing needs a deep cleaning & Maintenance
This is a nice condo and is as listed. Our experience, however was not great. After we arrived and checked in we noticed that things were not as clean as they appeared, it is not appointed for 6 people and it needs maintenance.
There were dirty dishes, the cushions on the patio furniture had dog hair and a white substance on them and when we turned them over it was worse. The coffee maker leaked and when we moped up the water with paper towels the towels were brown with grime. There were cobwebs and dust bunnies in the main bedroom closet and the shower curtain in another had brown rust stains on the bottom. There were broken items: a light fixture in a bathroom, a chair, one of the (only) two luggage racks and the light over the dining table must have a short in it because it was flickering badly. The entry lock needs a battery, it didn't work for most of our stay (we had it reset once & then just ended up leaving the patio door unlocked so we could get back in)
The condo is listed for 6ppl and there were 4 dining chairs, 5 dinner forks, 2 wine glasses.
We reached out to Vacasa, the management company, and they offered to have someone come out to clean the condo. This would have been an inconvenience and also we were not comfortable with having people in the condo when we were not there. We asked if they could just bring a new coffee maker and wine glasses and they said that they would, but did not. In the end they returned $30 of the $266 cleaning fee.
Voyageur vérifié
Séjour de 4 nuits en octobre 2024