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Eurostars Hacienda Vista Real Hotel

3.5 star property
Hotel with free parking, a short walk to Playacar Golf Club

Choose dates to view prices

Photo gallery for Eurostars Hacienda Vista Real Hotel

Front of property
Suite
In-room safe, laptop workspace, soundproofing, free WiFi
In-room safe, laptop workspace, soundproofing, free WiFi
Outdoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Housekeeping
  • Pool
  • Laundry

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Communicating Double Rooms 4 adults + 1 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 4 adults + 1 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
2 bathrooms
Hair dryer
Private bathroom
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

Premium Double Room Single Use, Terrace

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Laptop workspace
  • Sleeps 1
  • 2 Double Beds

Classic Double Room Single Use

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Laptop workspace
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room Premium with Terrace

In-room safe, laptop workspace, soundproofing, free WiFi

Double Room Premium with Terrace

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 678 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Family Room (2 Adults and 2 children)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (2 Adults and 2 children)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Communicating Double Rooms 4 adults

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 4 adults

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
2 bathrooms
Hair dryer
Private bathroom
  • 969 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Queen Bed

Royal Suite (Single Use)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Queen Bed

View all photos for Communicating Double Rooms 3 adults + 3 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 3 adults + 3 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 6
  • 1 Queen Bed and 2 Double Beds

View all photos for Classic Double Room

In-room safe, laptop workspace, soundproofing, free WiFi

Classic Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Communicating Double Rooms 4 adults + 2 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 4 adults + 2 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
2 bathrooms
Hair dryer
Private bathroom
  • 969 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

View all photos for Family Room (3 Adults and 1 child)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (3 Adults and 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 678 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room (2 Adults and 1 child)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (2 Adults and 1 child)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Communicating Double Rooms 3 adults + 2 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 3 adults + 2 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Royal Suite

Suite

Royal Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
Eco-friendly toiletries
Private bathroom
  • 969 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Communicating Double Rooms 5 adults

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 5 adults

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
2 bathrooms
Hair dryer
Private bathroom
  • 969 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Queen Bed

View all photos for Communicating Double Rooms 2 adults + 3 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 2 adults + 3 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Eco-friendly toiletries
Private bathroom
Hair dryer
Eco-friendly cleaning supplies
  • Sleeps 5
  • 1 Queen Bed and 2 Double Beds

View all photos for Family Room (3 Adults)

In-room safe, laptop workspace, soundproofing, free WiFi

Family Room (3 Adults)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Separate bedroom
Eco-friendly toiletries
Private bathroom
Hair dryer
  • 678 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Communicating Double Rooms 5 adults + 1 child

In-room safe, laptop workspace, soundproofing, free WiFi

Communicating Double Rooms 5 adults + 1 child

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
2 bedrooms
2 bathrooms
Hair dryer
Private bathroom
  • 969 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

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About the area

Map
Paseo Chichen Itza Retorno 3 Playacar, Riviera Maya, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 10 min walk - 0.9 km
  • Quinta Avenida - 4 min drive - 1.9 km
  • Playa del Carmen Maritime Terminal - 4 min drive - 2.0 km
  • Playacar Beach - 5 min drive - 2.5 km
  • Playa del Carmen Main Beach - 9 min drive - 2.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Don Rafael - ‬5 min drive
  • ‪Casa Sofia - ‬14 min walk
  • ‪Rolandi's - ‬14 min walk
  • ‪Don Sirloin Playacar - ‬15 min walk
  • ‪Lara & Luca - ‬13 min walk

About this property

Eurostars Hacienda Vista Real Hotel

Hotel near Playacar Golf Club
Close to Playa del Carmen Maritime Terminal, Eurostars Hacienda Vista Real Hotel provides a swim-up bar, a terrace, and a garden. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Swimming pool with a swim-up bar
  • Free self parking
  • A roundtrip airport shuttle (surcharge), an outdoor pool, and luggage storage
  • Tour/ticket assistance, smoke-free premises, and a water dispenser
Room features
All 77 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • Eco-friendly cleaning products, daily housekeeping, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 steps to reach entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.81 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 7 AM to 5:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Eurostars Hacienda
Eurostars Hacienda Vista Real
Eurostars Hacienda Vista Real Hotel
Eurostars Hacienda Vista Real Hotel Playa del Carmen
Eurostars Hacienda Vista Real Playa del Carmen
Eurostars Vista Real
Hacienda Vista Real
Hacienda Vista Real Hotel
Hotel Eurostars Hacienda Vista Real
Hotel Hacienda Vista Real

Frequently asked questions

Does Eurostars Hacienda Vista Real Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM–5:00 PM.

How much does it cost to stay at Eurostars Hacienda Vista Real Hotel?

As of Mar 28, 2025, prices found for a 1-night stay for 2 adults at Eurostars Hacienda Vista Real Hotel on Apr 27, 2025 start from CA $102.18, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eurostars Hacienda Vista Real Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Hacienda Vista Real Hotel?

Self parking is free at this property.

What time is check-in at Eurostars Hacienda Vista Real Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eurostars Hacienda Vista Real Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Eurostars Hacienda Vista Real Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Eurostars Hacienda Vista Real Hotel located?

Located in Playacar, this hotel is within 1 mi (2 km) of Playacar Golf Club, Quinta Avenida, and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach is 1.2 mi (2 km) away.

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Eurostars Hacienda Vista Real Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 266 out of 692 reviews
Rating 8 - Good. 264 out of 692 reviews
Rating 6 - Okay. 107 out of 692 reviews
Rating 4 - Poor. 38 out of 692 reviews
Rating 2 - Terrible. 17 out of 692 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Janine

Very safe, rooms are nice, walkable to the beach and to local eatery and Oxxo. Staff were friendly and helpful
Stayed 4 nights in Mar 2025

8/10 Good

Carlos

Great option far from the crowds.
Stayed 5 nights in Jul 2024

8/10 Good

Angel

9/10 stay, super closed to parks and centro. Breakfast every morning.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jeison

Quiet place Perfect for us
Stayed 3 nights in Mar 2024

10/10 Excellent

Sasha

We absolutely loved our room. The pool was nice. The swim up bar was not being used but we wouldn't have generally used this anyway. Breakfast was always good, the staff always friendly. Only thing was the walk to 5th Avenue, doable but took a good 20-25 minutes. They do offer free parking though and have bikes to rent.
Stayed 9 nights in Feb 2025

8/10 Good

Theri

Really nice place. Didn’t have some of the amenities we were counting on such as laundry and room service, but had laundry place and a few restaurants near by. Staff was super nice and helpful. I was in a gated area so felt really safe. The breakfast was great! Beach was a close walk and they had beach towels.
Stayed 10 nights in Dec 2024

10/10 Excellent

Raul

I’ll go back again!
Stayed 4 nights in Nov 2024

8/10 Good

YVONA

Quite location
Stayed 8 nights in Feb 2024

10/10 Excellent

Craig

Charming
Stayed 2 nights in Mar 2024

10/10 Excellent

Ahlicia

AWESOME
Stayed 5 nights in Mar 2024

6/10 Okay

Daniel

Like: friendly staff. Nice place. Don't like: Hard to find, there are not a sign to indicate where is the hotel and for a foreign it s not evident. The food was too simple and taked a lot of time. The bathroom doesn't have air extractor, the shower splash out alll the place.

8/10 Good

Susan

Cool hotel, very quiet, great location
Stayed 2 nights in Mar 2025

6/10 Okay

maja

Een mooie locatie om te overnachten. Goed ontbijt variatie genoeg. Kamers zijn vochtig en wat muffig.
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Stayed 8 nights in Dec 2024

4/10 Poor

Carlainya

Stayed 7 nights in Dec 2024

10/10 Excellent

Leonel

Stayed 2 nights in Dec 2024

6/10 Okay

Wendy

Parking lot had nails. I was scared to punched my tires. The room windows dis not lock, couldnt sleep thinking some one can come in. I was move to two rooms because the lights went off . No a/c horrible. I had to fight to get transferred to a good room . They had to give me a suite double bed because they didnt have rooms close by my family member. It work at last , but it was a hassle.
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlos

Excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Noel J

Stayed 5 nights in Jun 2024

10/10 Excellent

Maria Isabel

Stayed 1 night in Aug 2024

10/10 Excellent

Juan Daniel

Stayed 3 nights in Aug 2024

10/10 Excellent

Lisbeth Velasco

HOTEL MUY AGRADABLE, BONITA VISTA, INSTALACIONES LIMPIAS Y RESTAURANTE CON ALIMENTOS NUTRITIVOS Y DELICIOSOS
Stayed 5 nights in Jul 2024

10/10 Excellent

FERNANDO

Stayed 4 nights in Jul 2024

8/10 Good

Andrés

Es tranquilo, el desayuno muy bueno
Stayed 2 nights in Jun 2024

10/10 Excellent

Jan van

Zeer nette kamers en een leuke omgeving. Is nu alleen ontbijt beschikbaar. Vertier op 7.5€ met de taxi oplf 10min lopen.
Stayed 7 nights in Feb 2024