6/10 – Acceptable
Ryan T.
3 mai 2024
Points forts : Propreté
Nice place/not the best management
The home was clean, in a convenient location, and the pool area was nice. However, the management team was less than helpful. There was not a "welcome book" that provided information on how to enter the pool area. This was resort-wide. People would ask do you know the code, or please let us in. Other visitors complained about the same issue. The worst part was the airconditioner went out and when we called management, they stated it was after hours and they would get to it the next day. Luckily my brother lives 1.5 hours away and knew how to fix it. The temperature in the house was 84 degrees. The next day the air conditioner crew showed up and said it looked as if the problem was fixed. They said they had to just look at it. Well, of course, they wanted to be paid. The management should pay us as we are the ones who fixed it. Long story short, we will be back next year, but probably not in that location. Also, bring your own toilet paper, paper towels, and soap. A hotel gives you more amenities than this place.
Ryan T.
Séjour de 6 nuits en avril 2024