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Hotel Okura Niigata

4.0 star property
Boardwalk/promenade hotel with 6 restaurants and a 24-hour front desk

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Photo gallery for Hotel Okura Niigata

Bar (on property)
View from room
Property amenity
Exterior
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Economy Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 247.57 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Economy Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 247.57 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Small Double Room, City View, Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Junior Suite, Non Smoking, River View

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 388 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 280 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Single Room, Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 161.45 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Standard Single Room, 1 Large Twin Bed, Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room, 1 Large Twin Bed, Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 193 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Economy Single Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 161.45 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, River View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Twin Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 279 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 344 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

Corner Suite Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 753 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, River View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, River View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 344 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

View all photos for Small Double Room, City View, Non Smoking

In-room safe, desk, free WiFi, bed sheets

Small Double Room, City View, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Hair dryer
Private bathroom
Shower/tub combination
Bidet
  • 193 sq ft
  • City view
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Standard Twin Room with Shinano River View

View from property

Standard Twin Room with Shinano River View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room with Shinano River View

In-room safe, desk, free WiFi, bed sheets

Standard Double Room with Shinano River View

  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room With Extrabed And River View-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Standard Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Smoking

  • Sleeps 1
  • 1 Double Bed

Deluxe Twin Room - Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Economy Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Junior Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Petite Double Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Petite Double Room - Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Single Room - Non-Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room - Non-Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Non-Smoking

  • Sleeps 1
  • 1 Twin Bed

Suite

  • Sleeps 2
  • 2 Twin Beds

Petite Double Room - Non-Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Economy Single Room - Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room - Smoking

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room - Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room With Extra Bed-Smoking

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Twin Room With Extra Bed-Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds
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About the area

Map
53, Kawabata-cho 6-chome, Niigata, Niigata, 951-8053

What's nearby

  • Bandai Bridge - 4 min walk - 0.4 km
  • Hakusan Park - 19 min walk - 1.6 km
  • Niigata Prefectural Civic Centre - 2 min drive - 1.6 km
  • Toki Messe - 2 min drive - 2.1 km
  • Niigata City Performing Arts Center - 2 min drive - 1.7 km

Getting around

  • Niigata Station - 9 min drive
  • Niigata Airport (KIJ) - 17 min drive

Restaurants

  • ‪和食 や彦 - ‬1 min walk
  • ‪ブッフェレストランつばき - ‬1 min walk
  • ‪Parfum Doux - ‬2 min walk
  • ‪ビストロ椿 - ‬4 min walk
  • ‪燕三条イタリアン Bit - ‬3 min walk

About this property

Hotel Okura Niigata

Upscale hotel near Bandai Bridge
Located close to Honcho Chuo Ichiba and Befco Bakauke Observatory Room, Hotel Okura Niigata provides a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. In addition to a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • Concierge services, wedding services, and a porter/bellhop
  • Luggage storage, a 24-hour front desk, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 265 rooms boast comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch LCD TVs with digital channels
  • Mini fridges, electric kettles, and heating

Languages

English, Japanese

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  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 789 reviews
The price is CA $79
CA $95 total
includes taxes & fees
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Hotel Nikko Niigata

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,320 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,000 for adults and JPY 1,730 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Starlight
  • Toh-Ka-Lin
  • Tomizushi Zen
  • Tsubaki
  • Yahiko

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • On a river
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3630.0 per night
Cribs (infant beds) are available for JPY 1210.0 per night

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 1730 for children
  • Self parking fee: JPY 1320 per night
  • Crib (infant bed) fee: JPY 1210.0 per night
  • Rollaway bed fee: JPY 3630.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Hotel Okura Niigata
Okura Niigata
Hotel Okura Niigata Hotel
Hotel Okura Niigata Niigata
Hotel Okura Niigata Hotel Niigata

Frequently asked questions

Is Hotel Okura Niigata pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Okura Niigata?

As of Mar 26, 2025, prices found for a 1-night stay for 2 adults at Hotel Okura Niigata on Mar 31, 2025 start from CA $62.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Okura Niigata?

Self parking is available for JPY 1320 per night. Limited spots are available.

What time is check-in at Hotel Okura Niigata?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Okura Niigata?

Check-out is at 11:00 AM.

Where is Hotel Okura Niigata located?

Located in Chuo Ward, this hotel is within a 10-minute walk of Bandai Bridge and Honcho Chuo Ichiba. Niigata Prefecture Memorial Hall and Niigata City History Museum are also within 1 mi (2 km). Niigata Station is 21 minutes by foot.

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Hotel Okura Niigata Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 377 out of 803 reviews
Rating 8 - Good. 293 out of 803 reviews
Rating 6 - Okay. 95 out of 803 reviews
Rating 4 - Poor. 27 out of 803 reviews
Rating 2 - Terrible. 11 out of 803 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yumiko

View from the room was good.
Stayed 1 night in Nov 2024

8/10 Good

Terry

Good place
Stayed 3 nights in Nov 2024

8/10 Good

shane

Staff were great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Violet

From check in to check out staff was on point. Always a staff to take your luggage out of taxi and take it to your room, calling a taxi for you even directing you to the breakfast buffet. All staff in hotel was amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

RIKAKO

The rental bicycle service was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

We had a great time, thank you very much.
Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Great views over the river. Good breakfast. Nice sized room for Japan
Stayed 3 nights in Jun 2024

10/10 Excellent

Kevin

Fabulous trip in Niigata
It was a great trip in Niigata, especially an employee who was always around the lobby. She helped to make our trip fabulous with her tips and greetings and helping us get taxis.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Great value
Amazing views, clean and spacious room, walking distance to shops. Exceeded my expectations. Would love to stay again.
Stayed 3 nights in May 2024

10/10 Excellent

Masahiro

I will be honest. My wife and I have never seen such a warm service mind and such high level hospitality staff compared to many 5 star hotels in the world. Of course, this hotel building is old. But our stay here was comfortable. This hotel is very memorable for our stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Damon

Room view a view.
We had a view of the river. It was a pleasant view. The building was older but the room size was comfortable and the room clean We enjoyed the breakfast very much. The staff were very nice and helpful. Had lots of capacity and services for weddings. Location was good for access to downtown Niigata.
Stayed 2 nights in Jun 2024

10/10 Excellent

Patricia

Professional courtesy throughout. All staff go out of their way to assist. Comfortable beds and room. Hotel is somewhat outdated and needs refurbishment, but quality of service remains excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mina

The service staff and the breakfast buffet were excellent. One of the best I have experienced among the hotels in the same price range in Japan. Thank you so much! I removed one star only because there was an unpleasant odor coming from the toilet seat in my room.
Stayed 3 nights in May 2024

8/10 Good

nomura

Good
Stayed 1 night in Mar 2024

6/10 Okay

Donald

Liked: Property conditions & facilities
We stayed in this hotel many years ago and remembered it as a classy hotel ... it has lost a bit of its luster over the years. We were disappointed in the choices of food, no room service, the bar was nice but only had snacks like nuts or a cheese plate. We even walked across the bridge to Bandai area and most places had shut down by the time we got there. And this was a Saturday night,
Stayed 1 night in Jul 2024

10/10 Excellent

Kenichi

ゆっくり休めました。
Stayed 1 night in Mar 2025

10/10 Excellent

Taichi

頼み事にも、責任を持って対応してくれた。 具体的には、ホテル内食事処の予約申込を時間外なのでフロントにお願いした件。
Stayed 3 nights in Mar 2025

10/10 Excellent

Hiroshi

Stayed 1 night in Feb 2025

8/10 Good

TOSHIO

ホテルそのものには問題ないですが利便性が悪い。
Stayed 1 night in Mar 2025

10/10 Excellent

Masanori

格式を感じる落ち着いた雰囲気です、何より朝食バイキングが地元食材を使って最高でした
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Top notch customer service, clean and excellent breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

NORIYUKI

従業員の皆さんの挨拶が気持ちよかった
Stayed 1 night in Mar 2025

8/10 Good

YURIE

Stayed 1 night in Feb 2025

10/10 Excellent

MAKI

さすがオークラホテルというようなスタッフの方の対応のよさに大満足です！ トイレの便座の冷たさが少しだけ残念でした。
Stayed 2 nights in Feb 2025

10/10 Excellent

EIICHI

近くのローソンが休業中で不便があり。 (交通機関が多い地域じゃないので、飲食店も 周辺には、非常に少ない為、コンビニが徒歩 2分の案内記載があったが、フロントに道順 を聞いた時に初めて休業中とのアナウンス) 残念でした。
Stayed 2 nights in Feb 2025