2/10 – Terrible
Toplove A.
10 janv. 2025
Points faibles : Propreté
Terrible Terrible Terrible
I booked that place a few months back for my wedding party and when the day came I got the check-in info from the host. The check-in was at 3 pm, I went there at 5 pm, and when I got there I found some other guests inside the property. I was confused, the guests told me they were gonna be there until the next morning. So I called the host, and the host said she was sorry about it, she said there were two bookings from 2 different apps. She told me she was gonna refund me, which she did after she canceled my whole reservation. Keep in mind, that I booked her place for 16 guests, and that same night I had about 10 of them with me, I had some guests on the way to the place, and I had some in the airport waiting for their flights, imaging the pressure, the frustration. I needed a place for them to sleep the night. It was really hard for me to find another place that night for the same amount of guests and the same price. Vrbo worked something out with me, I went to a hotel with them for 2 nights. For the frustration, if there was a 0 star, I'd definitely give them 0 stars.
Toplove A.
Séjour de 2 nuits en décembre 2024