6/10 – Acceptable
Trey H.
26 nov. 2024
Return to Coconut Grove
Stayed at the property 2 years ago. Little trouble with check on, but not bad. Booked the same unit as last time. Check in time 4pm. We arrived at 4:30. Not check in information provided before arrival. Contacted host VRBO message app and called. No answer. Went to unit to see if door was unlocked with instructions inside. Someone was staying in the unit already. Luckily maintenance man was on site and helped get a hold of host and moved us to another unit. Love the location of the property. Very convenient to everything the Grove has to offer. Property management needs to do better on there end as as communication goes
Trey H.
Séjour de 2 nuits en novembre 2024