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Sheraton Memphis Downtown Hotel

4.0 star property
Pet-friendly Memphis hotel connected to the convention center, steps from Renasant Convention Center

Choose dates to view prices

Photo gallery for Sheraton Memphis Downtown Hotel

Lobby
Point of interest
LCD TV, pay movies
Breakfast, lunch, dinner served; southern cuisine
Room, 1 King Bed, Corner

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

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CA $189 total
includes taxes & fees
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About the area

Map
250 N Main St, Memphis, TN, 38103

What's nearby

  • Renasant Convention Center - 1 min walk - 0.1 km
  • Beale Street - 16 min walk - 1.4 km
  • Orpheum Theatre - 17 min walk - 1.4 km
  • FedEx Forum - 2 min drive - 2.0 km
  • National Civil Rights Museum - 2 min drive - 2.2 km

Getting around

  • Memphis Central Station - 7 min drive
  • Memphis International Airport (MEM) - 16 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬9 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Kay Kafe - ‬15 min walk
  • ‪Wahlburgers - ‬9 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬9 min walk

About this property

Sheraton Memphis Downtown Hotel

Hotel near Renasant Convention Center
Located close to Fire Museum of Memphis and Beale Street, Sheraton Memphis Downtown Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site southern cuisine restaurant, Crossroads Tavern & Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi and a business center are available to all guests.
You'll also find perks like:
  • Full breakfast (surcharge), valet parking (surcharge), and express check-out
  • Wedding services, a front-desk safe, and a banquet hall
  • A porter/bellhop, a ballroom, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 600 rooms feature comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English

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  • Breakfast included
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,002 reviews
The price is CA $181
CA $217 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: USD 24.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Crossroads Tavern & Grill

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Elevator (67 inch wide door)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (32 inches high)

More

  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.95 per person
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Pet deposit: USD 50 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Memphis Downtown Sheraton
Sheraton Hotel Memphis Downtown
Sheraton Memphis Downtown
Sheraton Memphis Downtown Hotel
Sheraton Memphis Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel
Sheraton Memphis Downtown Hotel Memphis
Sheraton Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Is Sheraton Memphis Downtown Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of USD 50 per day. Service animals are exempt from fees.

How much does it cost to stay at Sheraton Memphis Downtown Hotel?

As of Mar 26, 2025, prices found for a 1-night stay for 2 adults at Sheraton Memphis Downtown Hotel on Apr 20, 2025 start from CA $156.53, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Memphis Downtown Hotel?

Valet parking is available for USD 32 per day.

What time is check-in at Sheraton Memphis Downtown Hotel?

Check-in start time: 4 PM; Check-in end time: 2:00 AM.

What time is check-out at Sheraton Memphis Downtown Hotel?

Check-out is at 11 AM.

Where is Sheraton Memphis Downtown Hotel located?

Located in Downtown Memphis, this hotel is within a 10-minute walk of Renasant Convention Center and Fire Museum of Memphis. Beale Street and Orpheum Theatre are also within 1 mi (2 km). Memphis Central Station is 30 minutes by foot.

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Sheraton Memphis Downtown Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 420 out of 1001 reviews
Rating 8 - Good. 224 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 120 out of 1001 reviews
Rating 2 - Terrible. 99 out of 1001 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

I was here for business and the hotel was located in downtown Memphis. Perfectly located for dining and my meeting.
Stayed 1 night in Mar 2025

10/10 Excellent

Tonya

Great weekend!
Stayed 2 nights in Feb 2025

10/10 Excellent

Meagan

Staff were great for St. Jude marathon
Stayed 1 night in Dec 2024

10/10 Excellent

Latrece

Great stay.
Stayed 1 night in Dec 2024

8/10 Good

Lindsey

Only complaint was that dropping off the car and getting inside the hotel was a little chaotic. Other than that everything else was great. Very convenient for any events you have at the Renasant Center.
Stayed 1 night in Mar 2025

6/10 Okay

Marcus

Disliked: Amenities
Breakfast was way too expensive and should have came came with the room like continental parking fee should’ve been included the necessary amenities are just way too expensive like five dollars for a Coke smh
Stayed 1 night in Mar 2025

10/10 Excellent

KELLEE

This is a very clean nice property and the staff were so kind I would definitely stay again
Stayed 1 night in Dec 2024

10/10 Excellent

LERENZO

It was a great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Chaisee

Great place to stay if you are doing anything downtown, especially St Jude Memphis Marathon
Stayed 1 night in Dec 2024

10/10 Excellent

Juan

It was amazing for the event we attended
Stayed 2 nights in Dec 2024

10/10 Excellent

Ginger

It was great! We had an amazing stay, the room was comfortable, I couldn’t hear any noise while we slept, the staff was so friendly and helpful. Will definitely stay again if in the area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly A

Comfortable stay. Valet parking was convenient (at extra cost).
Stayed 1 night in Dec 2024

10/10 Excellent

Nakida

Wonderful location with friendly staff
Stayed 2 nights in Oct 2024

8/10 Good

Nehemiah

Overall great stay...
Stayed 1 night in Oct 2024

8/10 Good

Carol

The phone didn’t work to call out or I couldn’t figure it out. Also I noticed the toliet was filthy but other than that it was a nice stay. I would recommend and inside pool for the price though!
Stayed 2 nights in Feb 2025

8/10 Good

sharon f

Hotel has limited parking and rooms are outdated. Price is inflated for the amenities offered. Great location
Stayed 1 night in Dec 2024

6/10 Okay

Joana

Outdated
Stayed 2 nights in Feb 2025

8/10 Good

Destiny

It was close enough to walk where we needed to go
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Enjoyable stay. Nice, clean, and friendly facility.
Stayed 2 nights in Nov 2024

4/10 Poor

mike

The room was cold
Stayed 1 night in Jan 2025

10/10 Excellent

Glynda

This property is perfect for stays overnight for events downtown. There is a bridge that connects to the Convention Center and the Cannon Performance Center without having to go outdoors. It is also within walking distance to many restaurants.
Stayed 1 night in Dec 2024

10/10 Excellent

IRIS

Overall was a nice place to stay for a fair rate.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaureema

Wonderful environment.
Stayed 1 night in Nov 2024

10/10 Excellent

Mirac

Excellent!!
Stayed 1 night in Dec 2024

10/10 Excellent

Shawarren

Lovely place
Stayed 2 nights in Oct 2024