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Holiday Inn Downtown Memphis by IHG

3.0 star property
Hotel with free local shuttle, steps from Peabody Ducks

Choose dates to view prices

Photo gallery for Holiday Inn Downtown Memphis by IHG

Exterior
Exterior
Street view
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Pillow menu
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
160 Union Ave, Memphis, TN, 38103

What's nearby

  • Peabody Ducks - 2 min walk - 0.2 km
  • AutoZone Park - 2 min walk - 0.2 km
  • Beale Street - 7 min walk - 0.6 km
  • FedEx Forum - 9 min walk - 0.8 km
  • Beale Street Landing - 9 min walk - 0.8 km

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk
  • ‪Blind Bear - ‬5 min walk
  • ‪Bardog Tavern - ‬5 min walk

About this property

Holiday Inn Downtown Memphis by IHG

Hotel near Peabody Ducks
Located close to AutoZone Park and Beale Street, Holiday Inn Downtown Memphis by IHG provides a grocery/convenience store, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, Downtown Bar & Grill, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • Meeting rooms, a 24-hour front desk, and a porter/bellhop
  • A banquet hall, a ballroom, and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 192 rooms offer comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English

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Hotel Indigo Memphis Downtown by IHG

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  • Free WiFi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 5 mi
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 6,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
LIST_ALT

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Valet parking fee: USD 27 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Memphis By Ihg Memphis
Holiday Inn Downtown Memphis
Holiday Inn Downtown Memphis by IHG Hotel
Holiday Inn Downtown Memphis an IHG Hotel
Holiday Inn Downtown Memphis by IHG Memphis
Holiday Inn Downtown Memphis by IHG Hotel Memphis

Frequently asked questions

Is Holiday Inn Downtown Memphis by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Holiday Inn Downtown Memphis by IHG?

As of Apr 16, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown Memphis by IHG on Apr 30, 2025 start from CA $146.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Downtown Memphis by IHG?

Valet parking is available for USD 27 per day.

What time is check-in at Holiday Inn Downtown Memphis by IHG?

Check-in start time: 4 PM; Check-in end time: 2 AM.

What time is check-out at Holiday Inn Downtown Memphis by IHG?

Check-out is at noon.

Where is Holiday Inn Downtown Memphis by IHG located?

Located in Downtown Memphis, this hotel is steps from Peabody Ducks and AutoZone Park. Beale Street and Gibson Guitar Museum are also within 10 minutes. Memphis Central Station is 20 minutes by foot.

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Holiday Inn Downtown Memphis by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 309 out of 1003 reviews
Rating 8 - Good. 263 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 126 out of 1003 reviews
Rating 2 - Terrible. 146 out of 1003 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Glenn

Disliked: Property conditions & facilities
Close to the game
Stayed 1 night in Apr 2025

2/10 Terrible

Robert

Disliked: Property conditions & facilities
The Hotels AC was down throughout the building.The staff was great! Did not stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Very friendly staff and valet! Comfy beds. Close to Beale Street
Stayed 1 night in Feb 2025

6/10 Okay

Daniel

This hotel is conveniently located a few blocks from Beale St. It offers comfortable accommodations for a reasonable price.
Stayed 2 nights in Jan 2025

8/10 Good

Nate

The Peabody is a unique hotel for more reasons than just the fantastic live ducks in the fountain. From the classic wall built phone booths to the giant golden dog statues, there is something fun to discover everyone you look.
Stayed 5 nights in Jan 2025

2/10 Terrible

Ben

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The air conditioning was out and they didn’t notify me or give me an opportunity to refund my stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Manuel

There were some issues outside of the staff's control and they were superb, friendly and helpful.
Stayed 4 nights in Jan 2025

2/10 Terrible

Caroline G

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up not staying here due to the fact there was no air conditioning at the facility at all. I was not informed ahead of time and I’m still waiting on a refund and it’s been 5 days.
Stayed 1 night in Mar 2025

2/10 Terrible

Markia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrive to the hotel, there was no hot water or air-conditioning in the place was unbelievable. I didn’t even receive a refund.
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

It was easy checking in. The heat didnt work in our room. I was charged twice on my card
Stayed 1 night in Feb 2025

2/10 Terrible

Jacklyne

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Horrible! No hot water or AC. Apparently they hadn’t had hot water for several days but didn’t notify us until we were checking in. So we couldn’t make alternate arrangements and were stuck there. Dirty towels in room, lights in elevator burnt out, no wifi in room. This place was beyond disappointing.
Stayed 2 nights in Mar 2025

2/10 Terrible

Yetta

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The property didn't have air in the whole building and started i could get a full refund on both rooms free from cancelation but they are giving me the run around about my money!!! Because they cancelation free went up everyday even after the general manager told them they didn't have air and it wasn't my fault and i should get a paid in full refund but they didn't give me any of my money!! They kept all 9 hundred and something dollars!! I will never ever deal with them again
Stayed 2 nights in Mar 2025

4/10 Poor

Lisa

Liked: Cleanliness, property conditions & facilities
The staff was very nice and helpful at check in. The property is poorly maintained. Besides outdated rooms with chipped furniture, the air conditioning wasn’t working. It was 82 degrees in our room all night. I suspect that was not a new development because there was a box fan in the room when we arrived. Also, there were no functioning lights in the one working elevator until someone stuck a puck light up, providing minimal lighting. It would have been nice if these things had been mentioned at check in.
Stayed 1 night in Mar 2025

6/10 Okay

Shelley

When we arrived to check in we were informed the air conditioning was out. The did let us check out our room first before we decided to stay or not. We ended up staying as we had just driven 10 hours. They did provide a fan. They did not mention all but 2 of the 3 elevators were out of order and the 1 that was working only had emergency lighting inside. Then when it came to morning and taking showers, there was no hot water at all. Also ice makers were only working on certain floors. Other than that, I guess bed was fine and room was clean. $30 for parking was a bit steep. I’d definitely call this hotel first before booking to make sure they aren’t having issues. Holiday Inns are usually a safe bet.
Stayed 1 night in Mar 2025

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac broke down so all there was was a box fan. They couldn’t get m checked in rv though I booked and paid before I arrived
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
You have to pay $30 for parking. On the website it says free parking
Stayed 1 night in Dec 2024

4/10 Poor

James

Liked: Cleanliness
First our room key didn't work after 2 attempts. Then alternate room wasn't cleaned and room temperature was over 85°F. Finally after our 4th trip to the lobby we got an acceptable room. Staff was very helpful but seemed severely under sraffed as a whole.

10/10 Excellent

Julie

Great stay
Great stay and very convenient for location.
Stayed 1 night in Mar 2024

10/10 Excellent

Whitney

It was the most friendliest and relaxing place to stay.
Stayed 1 night in Apr 2024

10/10 Excellent

LINDA

For a downtown property, it was awesome. Loved walking the blocks and seeing all the music history. Great food and great atmosphere. Will stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael G

Very clean, excellent breakfast
Stayed 1 night in May 2024

10/10 Excellent

golden

Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Nice hotel and my 3rd visit/stay here. Great location.All staff were very nice and accommodating.
Stayed 1 night in Jun 2024

10/10 Excellent

vyonne

Everything was so beautiful and staff very nice and awesome :)
Stayed 3 nights in May 2024

4/10 Poor

William

Liked: Property conditions & facilities
There was nothing wrong with the property...EXCEPT: no air conditioning and no breakfast (the chef didn't show up.) We were not informed of the AC situation until we showed up. While we would have been allowed to cancel without penalty, it was too late in the day for that -- a major hassle. They found a room that was only sort of hot and provided fans, but no discounted rate for this. The next morning, we learned that the chef didn't show up, so the breakfast we counted on was not available. No coupon or voucher for elsewhere was offered or available. That was disappointment on top of the AC disappointment. That said, we found out upon checkout that some of the room charge was credited. If not for that, I don't know that I'd bother with a Holiday Inn again, but that acknowledgement of our disappintment keeps this chain in play for me going forward. However, I probably would not stay at this particular hotel again based on these oddities. On the plus side, the staff was very friendly and tried (within their limited powers) to accommodate us. Particularly awesome was Henry, the man in charge of valet during our stay. He was a rock star.
Stayed 1 night in Mar 2025