"The property manager hotel manager was honest attentive polite accommodating understanding friendly helpful caring happy multilingual protective of me who speaks English not much Spanish mindful always in good spirits as well as the great staff and their loving caring understanding honest attentiveness cleanliness accommodating it was a very good experience to stay there I'm at home in higuey for over 9 years my husband and I have lived in higuey Dominican Republic and in all the years and...
"Nicole was an all star host, in a wonderland getaway property. If you enjoy nature, this is perfect. We got in later than expected, but Nicole was welcoming and accommodating. There conveniently was beer and wine for sale. Pools were well kept and clean. Breakfast was fresh and delicious. I can’t rave enough about this hidden gem. I hope to return. Thank you Nicole for the great stay! "
Serenade Punta Cana Beach & Spa Resort - All Inclusive
Serenade Punta Cana Beach & Spa Resort - All Inclusive
Serenade Punta Cana Beach & Spa Resort - All Inclusive
Serenade Punta Cana Beach & Spa Resort - All Inclusive
Serenade Punta Cana Beach & Spa Resort - All Inclusive
Serenade Punta Cana Beach & Spa Resort - All Inclusive
4.5 star property
Punta Cana
8.2 out of 10, Very good, (5883)
8.2/10
Very good
(5883)
"It was located right on beach which is nice and area was clean. I did not see a bunch of people selling products to guests on beach. We stayed in family side and we had fun"
"Todos lo relacionado con el hotel Serenade estuvo muy bien, las instalaciones, la comida, la playa y la atención entre otros. Las personas del hotel fueron muy amables y agradables, especialmente Michel Valentín, una niña de apellido De Jesús, nos recuerdo el nombre de las otras personas que nos atendieron, pero todos fueron muy amables."
"Water for showering was cold for entire stay. However staff were shout out to Joel and secure area felt very safe and walkable to several restaurants. Rooftop bar was not staffed during my staff. "
Sports Illustrated Resorts Marina & Villas Cap Cana - All-Inclusive
Sports Illustrated Resorts Marina & Villas Cap Cana - All-Inclusive
Sports Illustrated Resorts Marina & Villas Cap Cana - All-Inclusive
Sports Illustrated Resorts Marina & Villas Cap Cana - All-Inclusive
Sports Illustrated Resorts Marina & Villas Cap Cana - All-Inclusive
Sports Illustrated Resorts Marina & Villas Cap Cana - All-Inclusive
4.5 star property
Cap Cana
8.2 out of 10, Very good, (106)
8.2/10
Very good
(106)
"Everyone was nice and polite. Property was very clean.
We felt they could use more chairs at bar by the pool. Beach could use more chairs and the service there needs more help."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
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"Ocean El Faro is a solid 4- to 4 1/2 star hotel.
Strengths are many and include:
- New, lovely, clean, well maintained facilities including rooms, pools, lazy river, main lobby;
- Friendly and hard working staff - waiters, bartenders, towel service, maid service, concierge;
- Lovely sandy beach with little to no seaweed (surf can be rough for young and elderly with patches of reef);
- Sakura asian restaurant, Ocean burgers, breakfast/lunch/dinner buffet (excellent bread and variety), and Mike's cafe (great coffee and variety) are food highlights;
- Filled with young families to small groups of twenty somethings, elderly couples;
- Great value.
To be improved:
- Restaurants - Sakura sets the standard, showing what the hotel is capable of. But the Italian, Mexican, and American restaurants were disappointing.
- Room maintenance - spotty sometimes (e.g., no hand or face towels for a couple of days)."
A verified traveller stayed at Ocean El Faro Resort - All Inclusive
El Beso Adults Only At Ocean El Faro - All Inclusive
5/5 Excellent
"Our stay at this resort was exceptional, and we would definitely give it 5/5 stars! The dinner options were diverse and delicious, with something for every taste, and the drinks were equally impressive—craft cocktails and refreshing beverages that perfectly complemented the atmosphere. The pool area was lively and well-maintained, providing a great spot for both relaxation and fun, while the beach was pristine with soft sand and crystal-clear water. Safety was a top priority, and we felt completely secure throughout our stay.
A huge shoutout to our concierge, Jose, who made our experience even better. He was incredibly helpful, always going the extra mile to ensure we had everything we needed, from reservations to local recommendations. With excellent service, amazing food and drinks, and a beautiful setting, this resort truly deserves all five stars! Highly recommended!"
A verified traveller stayed at El Beso Adults Only At Ocean El Faro - All Inclusive
If I need to cancel my hotel reservation in Mata Chalupe, will I receive a refund?
Yes! Most hotel reservations are fully refundable provided that you cancel before the accommodation's cancellation deadline, which often is within 24-48 hours of your arrival date. If you have a reservation that's non-refundable, it may still be possible to cancel it and be given a refund within 24 hours of your booking. Filter your search by fully refundable to find flexible hotel deals in Mata Chalupe.
Where can I learn more about changing or cancelling my trip to Mata Chalupe?
For additional details about changing or cancelling your trip to Mata Chalupe, head over to our customer service page.
Visitors to Mata Chalupe are sure to find plenty to explore and enjoy. In Mata Chalupe, there are 1159 hotels and other accommodations to choose from. Find out more about Mata Chalupe.
The hottest months are usually September and August with an average temp of 81°F, while the coldest months are February and March with an average of 76°F. Average annual precipitation for Mata Chalupe is 35 inches.