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CoolRooms Palacio de Atocha

4.0 star property
Victorian hotel with a 24-hour front desk and a coffee shop

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Photo gallery for CoolRooms Palacio de Atocha

Signature Suite | Living area
Flat-screen TV
Signature Suite | Living area
Deluxe Double Room
Outdoor pool, sun loungers
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite

Suite

Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 1022 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Memory foam bed
Blackout drapes/curtains
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, memory foam beds, minibar

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
Premium bedding
  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Superior Suite, 2 Bedrooms, 2 Bathrooms

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillow menu
Down duvet
  • 1076 sq ft
  • Sleeps 4
  • 2 King Beds

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About the area

Map
Calle de Atocha 34, Madrid, Madrid, 28012

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Prado Museum - 11 min walk - 0.9 km
  • Gran Via - 12 min walk - 1.1 km

Getting around

  • Anton Martin Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Casa Alberto - ‬3 min walk
  • ‪Café Central - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Mauna Loa - ‬2 min walk

About this property

CoolRooms Palacio de Atocha

Upscale hotel near Puerta del Sol
A short walk from Plaza Mayor and Gran Via, CoolRooms Palacio de Atocha provides an airport shuttle, a poolside bar, and a terrace. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), concierge services, and newspapers in the lobby
  • Smoke-free premises, ATM/banking services, and meeting rooms
  • Guest reviews speak highly of the helpful staff and walkable location
Room features
All guestrooms at CoolRooms Palacio de Atocha include comforts such as premium bedding and pillow menus, as well as perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

English, French, German, Italian, Spanish

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Reception

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includes taxes & fees
Mar 30 - Mar 31
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Self parking on site (EUR 32 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:00 AM for a fee: EUR 35 for adults and EUR 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 35 for adults and EUR 20 for children
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 7)
  • Self parking fee: EUR 32 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CoolRooms Atocha Hotel Madrid
CoolRooms Atocha Hotel
Hotel CoolRooms Atocha Madrid
CoolRooms Atocha Madrid
CoolRooms Atocha
Hotel Hotel CoolRooms Atocha Madrid
Madrid Hotel CoolRooms Atocha Hotel
Hotel Hotel CoolRooms Atocha
Hotel CoolRooms Atocha
CoolRooms Palacio de Atocha Hotel
CoolRooms Palacio de Atocha Madrid
CoolRooms Palacio de Atocha Hotel Madrid

Frequently asked questions

Does CoolRooms Palacio de Atocha have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at CoolRooms Palacio de Atocha?

As of Mar 25, 2025, prices found for a 1-night stay for 2 adults at CoolRooms Palacio de Atocha on Mar 30, 2025 start from CA $321.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CoolRooms Palacio de Atocha pet-friendly?

No, pets are not allowed at this property.

How much is parking at CoolRooms Palacio de Atocha?

Self parking is available for EUR 32 per day.

What time is check-in at CoolRooms Palacio de Atocha?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at CoolRooms Palacio de Atocha?

Check-out is at noon.

Does CoolRooms Palacio de Atocha provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 145 per vehicle applies.

Where is CoolRooms Palacio de Atocha located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Plaza de Santa Ana, Puerta del Sol, and Plaza Mayor. Paseo del Prado and San Miguel Market are also within 10 minutes. Anton Martin Station is only a 2-minute walk and Tirso de Molina Station is 6 minutes.

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CoolRooms Palacio de Atocha Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 762 out of 843 reviews
Rating 8 - Good. 67 out of 843 reviews
Rating 6 - Okay. 6 out of 843 reviews
Rating 4 - Poor. 4 out of 843 reviews
Rating 2 - Terrible. 4 out of 843 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eve

Wonderful, comfortable stay. Perfect location for a long weekend stay to explore. Staff were incredible, will come back!
Stayed 3 nights in Feb 2025

10/10 Excellent

Daniel

Wonderful!
Stayed 1 night in Mar 2025

10/10 Excellent

Shai

The hotel was just perfect! The room was huge and like brand new with luxurious amenities, the staff was super nice and accommodating, location of the hotel is excellent right in the center and near everything you might need. Our stay there really exceeded all our expectations.
Stayed 4 nights in Feb 2025

10/10 Excellent

Edmund

Beautiful boutique hotel - incredible staff and the location was second to none.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kathleen

Premier property and amenities. Great location, safe and walkable to all attractions
Stayed 2 nights in Jan 2025

10/10 Excellent

Julien

Perfect stay, perfect service !
Stayed 1 night in Dec 2024

8/10 Good

Julian

Just love this hotel. Hd a problem this time with the air con though and room was too hot.
Stayed 1 night in Feb 2025

10/10 Excellent

Yunyi

Coolrooms Atocha was absolutely our highlight of the trip. It was at the center of everything. We walked everywhere with our five year old without an issue. The hotel staff was so friendly. We were able to check in early and they made the whole experience smoothly. The size of the Junior suite was huge, including the bathroom. We were so surprised that even the sofa bed was made so nice and clean, for our child to sleepnin. Amenity was on another level: they had blowdryer and hair straightener from GHD, and I loved the scent of their toiletry as well. We are definitely going to return if we are ever visiting Madrid again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Amy

Amazing property, room, staff, restaurant, and very convenient area. They went above and beyond to make our stay comfortable.
Stayed 6 nights in Nov 2024

10/10 Excellent

Jeremie M

Great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Ever

This hotel was excellent and the staff is the best.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Every was outstanding! From the moment we were greeted at check in and throughout our stay they were constantly catering to our every need. The suite was amazing super spacious and upgraded. I would definitely stay here again
Stayed 3 nights in Dec 2024

10/10 Excellent

Jill

We spent a fabulous week at this unique, palace boutique hotel, while in Madrid. The staff was so friendly, helpful, and welcoming! We enjoyed our Junior Suite and daily breakfast. It’s a great location for walking to all 3 museums, plazas, and the center of Madrid. We highly recommend this hotel for spending a memorable week in Madrid, Spain 🇪🇸
Stayed 7 nights in Dec 2024

10/10 Excellent

Samar

Staff are super friendly and helpful. Great location.

10/10 Excellent

Susan

SuperCool
Huge, gorgeous room with soaring ceilings and an extremely comfortable bed. Staff were all lovely and the location was great.
Stayed 1 night in Nov 2024

10/10 Excellent

Nakisa

Every thing was really good , I highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

banafsheh

Beautiful property (an old palace that is revitalized). Beautiful and very spacious room (we were upgraded to premium) with a lot of small and important details for comfort that are well thought through. The staff was super friendly and helpful. I wish we had more than one night.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

CoolRooms was amazing - one of the best hotels I’ve ever stayed in. Rooms are huge and the amenities amazing for the price. Staff is incredible - special shout out to Chris at the valet - incredibly helpful. Food was excellent also. Will definitely be back!
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Very cool indeed.
Excellent stay. Our room was spacious. Very comfortable for our family of four. The staff was attentive and nice. Bathroom is super nice and large. Hotel is within short walks to most of Madrid downtown attractions. Will definitely be back.
Stayed 5 nights in Nov 2024

8/10 Good

James

We enjoyed our stay at Palácio de Atocha. This is a charming historical building. Upon arrival we were greeted by a very friendly staff. Our room was spacious with a very nice bathroom. The bed and bedding was very comfortable. The breakfast was very nice too.
Stayed 2 nights in Nov 2024

10/10 Excellent

Clarissa

I loved everything about this hotel experience- location, room size, and the kind and accommodating staff. It was excellent all around!
Stayed 6 nights in Sep 2024

10/10 Excellent

Peter

Incredible hotel. Very unique. The valet service was amazing. The check-in was outstanding. The room was arguably our favourite room during our tour of Portugal and Spain. The restaurant was really special. We look forward to returning.
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Great base with peaceful pool area - lovely rooms and really easy to walk everywhere
Stayed 3 nights in Aug 2024

10/10 Excellent

Aleksandr

Great hotel with excellent staff. Very walkable and safe area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ben

Very nice hotel with large rooms in Centro
Stayed 3 nights in Aug 2024