Grand Hyatt Jakarta Reviews, Deals & Photos 2025

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Luxury hotel with 5 restaurants connected to a shopping center in Jakarta

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Dates

April 2025

May 2025

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Parking available
Parking included
Room service

Room options

All rooms

1 bed

2 beds

Showing 34 of 34 rooms

Room, 2 Twin Beds (Club Access)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

538 sq ft
Sleeps 4
2 Twin Beds

Premier Suite

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Kitchenette

Refrigerator

1076 sq ft
Sleeps 5
1 King Bed

Room, 1 King Bed (Bundaran View)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

538 sq ft
Sleeps 4
1 King Bed

Separate tub and shower, free toiletries, hair dryer, bathrobes

Room, 2 Twin Beds, City View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

538 sq ft
Sleeps 4
2 Twin Beds

Deluxe Room, 2 Twin Beds (Bundaran View)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

538 sq ft
City view
Sleeps 4
2 Twin Beds

Family Room, City View (1 King Bed)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

534 sq ft
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Family Room (1 King Bed, with Bundaran View)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

538 sq ft
City view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Grand Suite (Bundaran View)

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

807 sq ft
Sleeps 5
1 King Bed

Grand Suite, City View

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

807 sq ft
Sleeps 5
1 King Bed

Room, 1 King Bed (Club Access, Bundaran View)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

538 sq ft
City view
Sleeps 4
1 King Bed

Suite, City View (Capital)

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Kitchenette

Refrigerator

1076 sq ft
Sleeps 5
1 King Bed

Suite (Capital, Bundaran View)

Highlights

Separate dining area

Separate sitting area

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Kitchenette

Refrigerator

1076 sq ft
City view
Sleeps 5
1 King Bed

Room, 2 Twin Beds (Club Access, Bundaran View)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

538 sq ft
City view
Sleeps 4
2 Twin Beds

Room, 1 King Bed (Club Access)

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

538 sq ft
Sleeps 4
1 King Bed

Room, 1 King Bed, City View

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Refrigerator

LCD TV

Hypo-allergenic bedding

Pillow menu

Blackout drapes/curtains

538 sq ft
Sleeps 4
1 King Bed

1 King Bed With Bundaran View

Sleeps 2
1 King Bed

Premier Suite

Sleeps 2
1 King Bed

Diplomatic Suite

Sleeps 2
1 King Bed

1 King Bed With Club Access

Sleeps 2
1 King Bed

Family King Room With Bundaran View

Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Capital Suite Bundaran View Non Smoking

Sleeps 2
1 King Bed

2 Twin Beds With Club Access

Sleeps 2
2 Twin Beds

Grand Suite

Sleeps 2
1 King Bed

Family King Room With City View Non Smoking

Sleeps 3
1 Twin Sofa Bed and 1 King Bed

Deluxe King Room with Bundaran View Smoke-Free

Sleeps 2
1 King Bed

2 Twin Beds With Bundaran View

Sleeps 2
2 Twin Beds

Capital Suite Non Smoking

Sleeps 2
1 King Bed

2 Twin Beds With City View

Sleeps 3
2 Twin Beds

1 King Bed With City View

Sleeps 3
1 King Bed

1 King Bed With Club Access And Bundaran View

Sleeps 2
1 King Bed

Presidential Suite

Sleeps 2
1 King Bed

Grand Suite Bundaran View Non Smoking

Sleeps 2
1 King Bed

Grand Twin Room With Bundaran View Non Smoking

Sleeps 2
2 Twin Beds

2 Twin Beds With Club Access And Bundaran View

Sleeps 2
2 Twin Beds

About the area

Jalan M.H. Thamrin, Kav. 28-30, Jakarta, Jakarta, 10350

What's nearby

Bundaran HI - 2 min walk - 0.2 km
Plaza Indonesia - 3 min walk - 0.3 km
Grand Indonesia - 4 min walk - 0.4 km
Sarinah Mall - 7 min walk - 0.7 km
Thamrin City Shopping Mall - 9 min walk - 0.8 km

Getting around

Bundaran HI MRT Station - 3 min walk
Jakarta Sudirman Station - 14 min walk
Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

‪Sana Sini - ‬2 min walk
‪Tous les Jours - ‬1 min walk
‪Grand Cafe - ‬2 min walk
‪The Back Room - ‬1 min walk
‪Makaron - ‬3 min walk

About this property

Grand Hyatt Jakarta

Luxury eco-certified hotel near Grand Indonesia

Located close to Thamrin City Shopping Mall, Grand Hyatt Jakarta provides a shopping mall on site, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna or the steam room. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and a poolside location. Fitness classes and yoga classes are offered at the gym; Grand Hyatt Jakarta also has a hair salon, dry cleaning/laundry services, and a business center. Stay connected with free in-room WiFi.

You'll also enjoy the following perks during your stay:

An outdoor pool and a children's pool, with sun loungers
Free self parking, plus valet parking (surcharge)
Buffet breakfast (surcharge), free bicycle rentals, and a roundtrip airport shuttle (surcharge)
An electric car charging station, a front-desk safe, and a porter/bellhop
Guest reviews say great things about the helpful staff

Room features

All 424 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.

More amenities include:

Hypo-allergenic bedding and free cribs/infant beds
Bathrooms with separate tubs/showers and bidets
45-inch LCD TVs with premium channels
Wardrobes/closets, refrigerators, and coffee/tea makers

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Indonesian

Similar properties

Pool
Spa
Parking included
Free WiFi

CA $222 total

includes taxes & fees

May 18 - May 19

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle on request for a surcharge
Free secured self parking on site
Secured, covered valet parking on site (USD 15 per day)
Wheelchair-accessible parking available

Food and drink

Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 31.76 per person
5 restaurants
A coffee shop/cafe

Restaurants on site

C's Steak And Seafood
Fountain Lounge
Grand Cafe
Poolside restaurant
Sumire

Things to do

Children's pool
Fitness classes
Free bicycle rentals
Gym
Outdoor pool
Sauna
Shopping mall
Steam room
Yoga classes

Family friendly

Children's pool
In-room crib
In-room refrigerator
Laundry facilities
Outdoor pool
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Turndown service
Wedding services

Business services

7,556 square feet of conference space
Business center
Meeting rooms

Outdoors

Garden
Outdoor furniture
Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Handrails in stairways
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-width doorways

26 floors
Ballroom
Banquet hall
Built in 1991
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Free crib
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Toothbrush and toothpaste

Entertainment

45-inch LCD TV with premium cable/satellite channels
Pay movies

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator
Restaurant dining guides

Air conditioning
Desk
Desk chair
Electrical adapters
Free daily newspapers
Iron/ironing board
Laptop workspace
Phone
Safe
Soundproofed rooms
Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 31.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately USD 31.76 per person
Airport shuttle fee: USD 590000 per vehicle (one-way, maximum occupancy 4)
Covered valet parking fee: USD 15 per day
Rollaway bed fee: USD 31.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Hyatt Jakarta

Grand Hyatt Jakarta Hotel

Jakarta Grand Hyatt

Grand Hyatt Jakarta Hotel Jakarta

Hyatt Jakarta

Jakarta Hyatt

Grand Hyatt Jakarta Hotel

Grand Hyatt Jakarta Jakarta

Grand Hyatt Jakarta Hotel Jakarta

Frequently asked questions

Does Grand Hyatt Jakarta have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Grand Hyatt Jakarta?

As of Apr 25, 2025, prices found for a 1-night stay for 2 adults at Grand Hyatt Jakarta on Apr 27, 2025 start from CA $279.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Hyatt Jakarta pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Hyatt Jakarta?

Self parking is free at this property.

What time is check-in at Grand Hyatt Jakarta?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Grand Hyatt Jakarta?

Check-out is at noon.

Does Grand Hyatt Jakarta provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 590000 per vehicle applies.

Where is Grand Hyatt Jakarta located?

Located in Central Jakarta, this luxury hotel is within a 5-minute walk of Bundaran HI and Grand Indonesia. Thamrin City Shopping Mall and Plaza Indonesia are also within 10 minutes. Bundaran HI MRT Station is only a 3-minute walk and Dukuh Atas MRT Station is 11 minutes.

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Grand Hyatt Jakarta Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Excellent

Tati

Feb 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location & breakfast was amazing

Stayed 1 night in Jan 2025

10/10 Excellent

muhamad faizal

Mar 11, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good attitude

Stayed 4 nights in Feb 2025

10/10 Excellent

Wilhelmus

Oct 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Great hotel , spacious room , fantastic food area

Stayed 3 nights in Oct 2024

10/10 Excellent

Douglas Alex

Sep 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous hotel.

Stayed 4 nights in Sep 2024

10/10 Excellent

Toby

Nov 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a very lovely hotel. Only thing to be improved was the breakfast but this is being picky. It’s a lovely place.

Stayed 1 night in Nov 2024

8/10 Good

moulayll

Jan 4, 2025

Liked: Cleanliness, staff & service, amenities

Very nice a good position easy-going stuff. Everything is okay apart the carpet. The walkway needs to be changed.

Stayed 4 nights in Dec 2024

10/10 Excellent

Malgorzata

May 6, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Great location, fantastic breakfast!

10/10 Excellent

Sandeep

Apr 15, 2024

Liked: Cleanliness, amenities, property conditions & facilities

excellent location

Stayed 1 night in Mar 2024

10/10 Excellent

Brenda

Mar 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The room was quite spacious and the service was amazing.

Stayed 3 nights in Mar 2024

10/10 Excellent

myoungjin

Nov 22, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

nice hotel and very kind staffs

Stayed 1 night in Nov 2023

10/10 Excellent

Andi

May 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best 5 Star hotel in the best location in the capital city of Jakarta.

Stayed 1 night in Apr 2024

8/10 Good

Santoso

Aug 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The facilities have seen better days, but the pool area is unique in Jakarta.

Stayed 7 nights in Jul 2024

8/10 Good

Dede

Jan 30, 2024

Liked: Property conditions & facilities

Property are nice, food and drinks nut do good.

Stayed 1 night in Jan 2024

6/10 Okay

Joyce

Aug 21, 2023

Liked: Cleanliness, staff & service, amenities

All the staff are so nice and friendly.

Stayed 6 nights in Aug 2023

10/10 Excellent

Giorgio

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An Absolute Gem in Jakarta – Exceptional Experience! This was my first time in Jakarta, but as an experienced world traveler with stays at top hotels across the globe, I can confidently say this hotel is an undiscovered jewel. Unlike the usual tourist hotspots, it offers an unparalleled level of comfort and service. My room was simply outstanding—featuring a spacious walk-in closet, an enormous bathroom divided into three separate areas (shower, dual sinks, and toilet), and a beautifully designed bedroom/studio. This stay was my stopover before heading to Sorong for a diving trip, and the hotel’s Olympic-sized saltwater pool was a game-changer. It allowed me to check my dive gear—something often frowned upon in the U.S.—while also preparing for my dives with some solid swim sessions. The spa was at the level of a top-tier Japanese spa (and I say this having just been in Tokyo two weeks ago). Breakfast was exceptional, offering a perfect mix of Western and Indonesian options—Eggs Benedict done to perfection, incredible local dishes, fresh juices, and expertly crafted coffee drinks. I also had a fantastic Indonesian chicken soup for lunch at the café—absolutely delicious. The location is another huge plus. The hotel has direct access to Plaza Indonesia, and the magnificent Grand Indonesia Mall is just next door—making everything incredibly convenient. One of the true highlights of my stay was the exceptional hospitality. The staff’s warmth and attentiveness were beyond me!

Stayed 2 nights in Mar 2025

10/10 Excellent

ayako

Sep 4, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good location

Stayed 3 nights in Sep 2023

10/10 Excellent

TAKATOSHI

Nov 7, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I stay here when I visit Jakarta. Whenever I stay here, I spend good time. Hotel is connected to a shopping mall.

Stayed 1 night in Oct 2023

10/10 Excellent

Mario

Mar 5, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I stayed there for 2 weeks. Besides the mosque singing loudly everyday at 4am, it was an amazing stay starting with the room number which was our anniversary. The service was great as well.

Stayed 13 nights in Feb 2024

10/10 Excellent

Jamie

Feb 3, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Hotel

This is the nicest hotel that I have stayed in Jakarta. The service and facilities were fantastic.

Stayed 1 night in Jan 2022

10/10 Excellent

oeyvind

Nov 4, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True five star experience.

Very nice hotel, great pool area, great service and very nice room. Highly recommendable

Stayed 1 night in Oct 2023

10/10 Excellent

WIN

Jan 9, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Centrally located by the mall and yet quite and private. Grand Hyatt always lives up to it's name.

10/10 Excellent

Alice

Nov 17, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Breakfast is nice and lots of varieties as well. Next to Plaza Indonesia and just walk across to Grand Indonesia. Will visit again next time.

Stayed 5 nights in Nov 2023

10/10 Excellent

Tony

Feb 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best hotel di Jakarta. It’s clean and tidy and nice view. The staffs are polite and excellent customer service. Good transport link and shopping around the area. Beautiful garden and swimming pool.

Stayed 3 nights in Feb 2024

10/10 Excellent

NATSUKI

Apr 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All the staffs are friendly and always have smile on their face which made us feel home even though it was only a few night stay. Easy access to two big shopping malls, spacious gym, if you are the gym person, you will love their gym. Breakfast buffet had one of the best selections in my experience and enjoyed it. Definitely reccomended

Stayed 2 nights in Apr 2024

10/10 Excellent

Nadia

Dec 2, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

love the Christmas decor. Location was convenient for shopping as there are 2 big malls within walking distance. Hotel room is spacious with luxurious amenities

Stayed 3 nights in Nov 2023

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Grand Hyatt Jakarta

Choose dates to view prices

Photo gallery for Grand Hyatt Jakarta

Reviews

Popular amenities

Room options

View all photos for Room, 2 Twin Beds (Club Access)

Room, 2 Twin Beds (Club Access)

Highlights

View all photos for Premier Suite

Premier Suite

Highlights

View all photos for Room, 1 King Bed (Bundaran View)

Room, 1 King Bed (Bundaran View)

Highlights

View all photos for Room, 2 Twin Beds, City View

Room, 2 Twin Beds, City View

Highlights

View all photos for Deluxe Room, 2 Twin Beds (Bundaran View)

Deluxe Room, 2 Twin Beds (Bundaran View)

Highlights

View all photos for Family Room, City View (1 King Bed)

Family Room, City View (1 King Bed)

Highlights

View all photos for Family Room (1 King Bed, with Bundaran View)

Family Room (1 King Bed, with Bundaran View)

Highlights

View all photos for Grand Suite (Bundaran View)

Grand Suite (Bundaran View)

Highlights

View all photos for Grand Suite, City View

Grand Suite, City View

Highlights

View all photos for Room, 1 King Bed (Club Access, Bundaran View)

Room, 1 King Bed (Club Access, Bundaran View)

Highlights

View all photos for Suite, City View (Capital)

Suite, City View (Capital)

Highlights

View all photos for Suite (Capital, Bundaran View)

Suite (Capital, Bundaran View)

Highlights

View all photos for Room, 2 Twin Beds (Club Access, Bundaran View)

Room, 2 Twin Beds (Club Access, Bundaran View)

Highlights

View all photos for Room, 1 King Bed (Club Access)

Room, 1 King Bed (Club Access)

Highlights

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

View all photos for 1 King Bed With Bundaran View

1 King Bed With Bundaran View

View all photos for Premier Suite

Premier Suite

View all photos for Diplomatic Suite

Diplomatic Suite

View all photos for 1 King Bed With Club Access

1 King Bed With Club Access

View all photos for Family King Room With Bundaran View

Family King Room With Bundaran View

View all photos for Capital Suite Bundaran View Non Smoking

Capital Suite Bundaran View Non Smoking

View all photos for 2 Twin Beds With Club Access

2 Twin Beds With Club Access

View all photos for Grand Suite

Grand Suite

View all photos for Family King Room With City View Non Smoking

Family King Room With City View Non Smoking

View all photos for Deluxe King Room with Bundaran View Smoke-Free

Deluxe King Room with Bundaran View Smoke-Free

View all photos for 2 Twin Beds With Bundaran View

2 Twin Beds With Bundaran View

View all photos for Capital Suite Non Smoking

Capital Suite Non Smoking

View all photos for 2 Twin Beds With City View

2 Twin Beds With City View

View all photos for 1 King Bed With City View

1 King Bed With City View