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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Hotel in Jacksonville with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk chair
  • 255 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room business centre

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business centre

Basic Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk chair
  • 435 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business centre

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Rainfall showerhead
Cable channels
  • 231 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • bestbet Orange Park - 8 min drive - 9.8 km
  • Jacksonville Naval Air Station - 9 min drive - 11.4 km
  • Orange Park Mall - 11 min drive - 12.4 km
  • St. Johns Town Center - 17 min drive - 20.7 km
  • EverBank Stadium - 20 min drive - 20.3 km

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Miller's Ale House - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel located in Southside
A free breakfast buffet, an arcade/game room, and a 24-hour gym are just a few of the amenities provided at Tru by Hilton Jacksonville South Mandarin. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A banquet hall, 1 meeting room, and an elevator
  • A TV in the lobby, a front-desk safe, and smoke-free premises
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 106 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with hair dryers and shampoo
  • LCD TVs with premium channels
  • Mini fridges, heating, and housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (21 inches high)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80.63 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tru by Hilton Jacksonville South Mandarin?

As of Apr 15, 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Jacksonville South Mandarin on Apr 21, 2025 start from CA $148.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Jacksonville South Mandarin pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville South Mandarin?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Jacksonville South Mandarin?

Check-out is at noon.

Where is Tru by Hilton Jacksonville South Mandarin located?

Located in Southside, this hotel is within 6 mi (10 km) of Mandarin Museum, Mandarin Park, and University Mall. Jacksonville Naval Air Station and bestbet Orange Park are also within 9 mi (15 km).

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Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 862 reviews
Rating 8 - Good. 153 out of 862 reviews
Rating 6 - Okay. 49 out of 862 reviews
Rating 4 - Poor. 34 out of 862 reviews
Rating 2 - Terrible. 29 out of 862 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

We would stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

PARULBEN

Area good.
Stayed 1 night in Apr 2025

10/10 Excellent

Anita

Friendly staff upon arrival,
Stayed 1 night in Mar 2025

10/10 Excellent

Jacqueline

Very clean room, staff friendly and accommodating
Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Krishnakant

Good breakfast, spacious rooms and cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Kimberly

I liked the breakfast and the lobby area was very inviting. Also, the lighting in the room was excellent.
Stayed 2 nights in Jan 2025

8/10 Good

Michael

Very nice, clean, new-looking property with nice amenities and spacious accommodations. The only drawback would be the level of noise at night from outside traffic and adjoining rooms or the hallway. Still, I would gladly stay again because of the value received for the reasonable rates.
Stayed 1 night in Mar 2025

10/10 Excellent

Danaelle

My family and I love this hotel always clean and safe
Stayed 1 night in Nov 2024

10/10 Excellent

Denesse

Super clean! Really nice room and nice hotel. A great stay
Stayed 1 night in Dec 2024

10/10 Excellent

bethann

ce of a review! I cannot recommend this place enough to anyone traveling. amazing staff & the level of professionalism is met with every employee you encounter.
Stayed 4 nights in Feb 2025

10/10 Excellent

Denys

great new hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Gabriel Marcelo

Very Good
Stayed 1 night in Mar 2025

10/10 Excellent

MARYANN

I was a bit disappointed that there was no hot tub but otherwise it was all perfect.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Very clean and nice rooms! Recommend! Nice breakfast as well.
Stayed 1 night in Dec 2024

8/10 Good

Clayton

Good value for the money
Stayed 1 night in Jan 2025

8/10 Good

Kristina

Great stay
Overall a great stay! The only complaint would be the not so comfy beds and pillows. I ended up with a neck ache each night.
Stayed 4 nights in Jan 2025

10/10 Excellent

Carol

Very Welcoming
Could not have been better, from the welcoming staff to the breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Marta

Good experience
Stayed 1 night in Jan 2025

10/10 Excellent

Lexi

.
Stayed 1 night in Mar 2025

10/10 Excellent

Ray Anthony

Great location!
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar

Excellent place to stay 👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Hosea

Great location
Stayed 4 nights in Aug 2024

10/10 Excellent

Marianne

Hotel is in a very quiet area, and very accessible to the main road which has tons of dining and shopping options. Hotel employees were very friendly and helpful. This is the third time I’ve stayed here and consider it my home away from home.
Stayed 4 nights in Nov 2024

10/10 Excellent

KAYE

Clean, friendly and close to the Naval Base.
Stayed 2 nights in Sep 2024