2/10 – Terrible
Kylene S.
8 sept. 2024
Points faibles : Propreté
Absolutely Disgusting!! Do Not Rent!
Upon entry of place there was a strong cat urine smell or something similar and floors were disgusting. We were going to suck it up and clean it ourselves but as we were unpacking there were cockroaches and bug droppings everywhere. We were trying to run hot water in order to clean and also discovered hot water heater was not working. There was mold on the ceiling and showers were absolutely disgusting. We tried to contact owner but no response to call or messages. With these issues, it was a safety concern. We had to pack up and figure out what to do next. Owner did contact us later that night and just denied our claims. Unfortunately for us we booked a few months in advance and there was no reviews. There is another review on there now with the same experience and same response he gave us. Pictures do look decent online but honestly I hope this place gets taken off of VRBO or any other website until it has been fumigated and properly cleaned. Hopefully we can get our full refund which was initially denied due to cancellation policy. Which typically, I would understand. But this is not a typical case. Hopefully this is enough of a warning to others to avoid what happened to us. I’m interested to see the response to this review from the owner, the cleaning we did in the 10 mins we were there was probably the most this place has seen in a while.
Kylene S.
Séjour de 2 nuits en septembre 2024