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"The CLEANEST hotel I have ever stayed. From checkin to checkout, the ENTIRE staff makes you feel like you are at home. The buffet meals offer delicious selections. Security is on point from inspecting vehicles to scanning all bags at the entrance. The staff is engaging, friendly, knowledgeable, and attentive to a guest's needs. There would be too many to list here, but rest assured, the entire staff makes this already appointed hotel, a must stay when you are in the Cebu area."

"An excellent stay, the staff are genuinely exceptional. The beach is beautiful and pool area was great. The location of the hotel is just far enough away from the more ‘touristy’ New Town to retain its exclusivity and difference between its 5 star rating and the other 3 or 4 star hotels nearby. Would thoroughly recommend, thank you for a wonderful holiday."

"It was incredible, from start to finish! Went for two days, stayed for five!! The entire rezort was incredibly beautiful! The staff were the most friendly and very respectful! Best place I've ever been! Will definitely be back!"

"Very friendly and welcoming staff. Accommodation is in great location and within walking distance to shops, attractions and nearby streets are very well kept"

"Very nice stay there!"

"Without question, Shangri La delivers the top resort experience in Cebu. Thank you to all the staff, who go out of their way to make everyone feel comfortable. We will be back!"

"The staff was excellent! Our room cleaner his name was John and he was excellent and made sure that we had everything we needed!"

"Very friendly and helpful staff. Very good location, at the center of most of the places I wanted to go including Ayala Malls."

"Staff were pleasant, very friendly, and respectful. The Business Class Lounge staff, especially Jun and his colleagues were very attentive to our needs during our snack time and breakfast. The hotel is also right across the street from SM Mall, with lots of food options. Great stay overall!"