4/10 – Médiocre
Teresa K., Richmond, VA
7 oct. 2024
Points faibles : Propreté
Lovely but disappointing amenities and cleanliness
The Lake District home is in a lovely, serene setting but it was deeply disappointing. Basic amenities were lacking - there was no coffee, tea, salt, pepper, or any other basic spices for renters to use. There was hand soap & shampoo in the bathrooms but no soap/body wash for bathing.
The rental was not properly cleaned. Counters & sinks were not wiped down well, there were dead gnats on the refrigerator & freezer shelves, & debris was tracked into the dining room. There was hair in the bedding in the owner suite & the queen bedroom. The showers in the shared bathroom & in the lower level leaked extensively on the floor. In the lower level bedroom, there were dead cockroaches against the wall & the curtains over the sliding glass door had been unclipped at the top leaving the curtain gaping.
On the deck, the patio furniture was filthy and the Adirondack chairs were layered in spider webs. On our last morning, it seems like the WiFi router was not functioning which meant that the Roku televisions did not provide access to content.
The documentation on the property provided emergency services numbers but not the owner’s contact information. Owner only provides one key to a property that sleeps 6-8 and requires that it be kept in a lockbox attached to a flimsy screen door. This is of particular concern if the lockbox code is not changed after every renter. Would not recommend staying here until the owner improves the amenities and has the property cleaned properly.
Teresa K.
Séjour de 2 nuits en octobre 2024