4/10 – Médiocre
Thomas M.
24 nov. 2024
Points forts : Propreté
Disappointed
OK, we knew there was no washer or dryer, we can deal with that, but 1 set of towels for 5 days? Couldn't get internet to connect to our phones so we called and they had us reboot the router. This didn't work and now the bedroom TV wouldn't connect even with the saved password. Called again and we were told the tech guys were working on it. A day later we called again and they said someone would come out to fix it. Never happened. The front door has a jimmied lock so it doesn't always catch when closing the door, have to turn the door knob to make sure it is shut before locking it. Kitchen florescent lights don't turn on. Refrigerator light is not working. Grab handles to showers are missing or coming out of the fixture. Not enough silverware in the drawer. You really need a local handyman to provide reliable followup. I just didn't see any local support and when making phone calls I felt we got excuses and false promises. I'm sorry, I rarely make poor reviews but we stayed at this property a year ago up on the 2nd floor and didn't have these issues. Overall, the building is older so we don't expect perfection but everything should be in working order.
Thomas M.
Séjour de 5 nuits en novembre 2024