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The Carlton Hotel

3.0 star property
Victorian hotel with a 24-hour front desk and a restaurant

Choose dates to view prices

Photo gallery for The Carlton Hotel

Family Room (Deluxe)
Hallway
Dinner served
Staircase
Terrace/patio

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfort Double Room, Sea View

Soundproofing, free WiFi, bed sheets

Comfort Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room

Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room (Deluxe)

Family Room (Deluxe)

Family Room (Deluxe)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Sea View

Flat-screen TV

Double Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Sea View

Soundproofing, free WiFi, bed sheets

Twin Room, Sea View

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Extra bed)

Soundproofing, free WiFi, bed sheets

Double Room (Extra bed)

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • 398 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Heating
Flat-screen TV
Private bathroom
Coffee/tea maker
Electric kettle
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed
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About the area

Map
16/19 The Leas, Folkestone, England, CT20 2DU

What's nearby

  • Leas Cliff Hall - 2 min walk - 0.2 km
  • Leas Lift - 8 min walk - 0.7 km
  • Folkestone Harbour - 11 min walk - 0.9 km
  • Sandgate Beach - 11 min walk - 0.9 km
  • Folkestone Beach - 15 min walk - 1.3 km

Getting around

  • Folkestone Central Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪The Bouverie Tap - ‬4 min walk
  • ‪Papa's Fish & Chips - Sandgate Road - ‬3 min walk
  • ‪Butty's - ‬5 min walk
  • ‪Gourmet Kitchen - ‬4 min walk

About this property

The Carlton Hotel

Hotel by the sea
You can look forward to a terrace, a fireplace in the lobby, and a bar at The Carlton Hotel. The on-site restaurant offers dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy perks such as:
  • Free self parking
  • Continental breakfast (surcharge), express check-out, and express check-in
  • A banquet hall, smoke-free premises, and concierge services
Room features
All 70 rooms have comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Romanian, Spanish

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includes taxes & fees
Apr 6 - Apr 7
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 5 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Late check-out fee: GBP 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carlton Folkestone
Carlton Hotel Folkestone
The Carlton Hotel Hotel
The Carlton Hotel Folkestone
The Carlton Hotel Hotel Folkestone

Frequently asked questions

Is The Carlton Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Carlton Hotel?

As of Apr 4, 2025, prices found for a 1-night stay for 2 adults at The Carlton Hotel on Apr 7, 2025 start from CA $53.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Carlton Hotel?

Self parking is free at this property.

What time is check-in at The Carlton Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at The Carlton Hotel?

Check-out is at 10:30 AM. Late check-out is available for GBP 15 (subject to availability).

Where is The Carlton Hotel located?

Located in the heart of Folkestone, this hotel is steps from Lower Leas Coastal Park and Leas Cliff Hall. Church of St Mary and St Eanswythe and Leas Lift are also within 10 minutes. Folkestone Central Station is 11 minutes by foot and Folkestone Harbour Station is 16 minutes.

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The Carlton Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 133 out of 1003 reviews
Rating 8 - Good. 204 out of 1003 reviews
Rating 6 - Okay. 255 out of 1003 reviews
Rating 4 - Poor. 164 out of 1003 reviews
Rating 2 - Terrible. 247 out of 1003 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

6.2/10

Amenities

5.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Staff were excellent and friendly
Stayed 3 nights in Feb 2025

2/10 Terrible

Michael

Wouldn’t say here again
Stayed 1 night in Mar 2025

8/10 Good

Emily

All good, no problems
Stayed 14 nights in Mar 2025

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful dirty place that let under 18s in to play the fruut machines, dirty bath with bugs on the floor, looks grand on outside but inside the rooms not so
Stayed 2 nights in Feb 2025

4/10 Poor

ivo

Liked: Property conditions & facilities
Room next door had volume stuck on TV at max. Took age to sort out. No hot water for the shower and no plug for the sink.
Stayed 1 night in Mar 2025

6/10 Okay

Marlene

Advertised on the website was : Full breakfast, but being english that meant to us bacon, eggs etc but it was full continental. The room was fine, clean etc, but a bedside light would have been an asset. Other that that ,staff very friendly & helpful.
Stayed 2 nights in Feb 2025

6/10 Okay

Rachel

Liked: Cleanliness, property conditions & facilities
Basic, room stunk of cigerattes.
Stayed 1 night in Feb 2025

10/10 Excellent

Barbara

Liked: Cleanliness
Very convenient for euro tunnel, bargain price .
Stayed 1 night in Dec 2024

10/10 Excellent

Clive

The hotel staff are very accommodating and polite. I have stayed a few times now and will be returning soon. Keep up the good work guys!

2/10 Terrible

Alecia

Liked: Amenities
Do not stay here, dirty smelly bathroom, chipped furniture- old wooden dark, nothing like the pictures on website, tatty, awful. Felt unsafe & dark / dingy. My 15 year old was literally in tears with how awful it is. Thankfully only a stop off from ferry trip but not a place I would ever set foot in again
Stayed 1 night in Feb 2025

6/10 Okay

Bill

Liked: Amenities
I booked this property based on price and parking included. We stayed 3 days. Staff did not clean the room or empty litter bins during that time.
Stayed 3 nights in Dec 2024

10/10 Excellent

R

Great.people
You couldnt get more friendly people and so very nice . . The hotel is a bit dated but very clean . However the beds are way to thin so the sleep was a bit uncomfortable and walls are very thin so was awake at 6am listening to the neighbours radio. Perfect location for our trip.may stay there again
Stayed 2 nights in Dec 2024

8/10 Good

James

Cheap and cheerful, nice and friendly staff. Paper thin walls and every time I've stayed the TV control has never worked other than that it's a good hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Muhammad

Very nice and quiet place for holidays with stunning view so the plus point for this place everything’s on walking distance and the hotel staff was very nice and friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gergana

Perfect location! Kind and helpful staff. Fast Internet! Clean and comfortable room with amazing sea view! Very good transport connections ( close to the Folkestone central bus station). Lot's of opportunities for quick shopping, eating outside ( cafés, restaurants ATM ). Very satisfied! Thanks a lot for my perfect stay in Carlton hotel Folkestone, Kent, UK!
Stayed 5 nights in Dec 2024

10/10 Excellent

Barrie

No frills good old customer service with a clean room, free parking and a great price!
Stayed 1 night in Sep 2024

6/10 Okay

Heidi

Liked: Staff & service, property conditions & facilities
Tired but bed was clean and comfortable
Its okay, bed comfy enough and clean, room just looked a bit tired, but for the price its okay, tv reception is diabolical, could not watch at all. Curtains need rehanging (not my doing). If u wanna be close to town and facilities and not fussy its great
Stayed 1 night in Dec 2024

2/10 Terrible

natasha

Disliked: Cleanliness, property conditions & facilities
I checked in Friday afternoon after travelling hours pictures looked really nice ov the hotel online the price was really cheap for 5nights. When I got into my room it was not what I was shown the room was dirty the bed was not a bed you could stay in the intire room was not clean it was that bad i booked another hotel and left, before I left they asked me if I wanted to see another room I said no because the standards of that room was desticable I was very disappointed. The money I spent on the room they should fix it up as I’ve had no emails to even say I could have some of my money back I was in the room no more than 15 minutes! How they can even charge to stay in that room is beyond me
Stayed 4 nights in Feb 2025

2/10 Terrible

sherrie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to like when we turned up. the room smelt badly like it had not been cleaned .the carpet was worn old and smelt .we looked out onto a muddy if u call it a car park. The bed was shabby and the head board wasn't even attached to anything.its one of those places where u just felt dirty wen uwalked out.there was people drinking cans on the bench as u walked up the steps it is just advertised I'll say wrongly I wouldn't advise anyone to stay there unless ur homeless and even then that's at a push.
Stayed 1 night in Feb 2025

2/10 Terrible

Janice

There was no hot water reported it in the morning couldn’t wait and couldn’t wash as had early appointment that’s why stayed in the area there was a blood stain pillow on the bed the lamp gave me numerous electric shocks so turned of in end wasn’t clean at all room number 113 not good experience at all there
Stayed 1 night in Jan 2025

8/10 Good

Julie

They were freindly staff very helpful would stay again
Stayed 1 night in Jul 2024

6/10 Okay

Caroline

Basic
Was very cheap so Basic room very dated shower was terrible no pressure at all and had to run for ages to get hot
Stayed 2 nights in Dec 2024

10/10 Excellent

Glenn

Folkestone break
The hotel is directly on the sea front with ample parking at the rear.very friendly as let me park in car park before check in .
Stayed 2 nights in Oct 2024

8/10 Good

Sean

Wonderful staff. No hassle, checked straight in.
Stayed 1 night in Oct 2024

6/10 Okay

Baldeep

Liked: Property conditions & facilities
Renovation of the building is expected to make it more attractive to the customers.
Stayed 1 night in Nov 2024