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Citymax Bur Dubai

3.0 star property
Hotel with 2 restaurants, near BurJuman Mall

Choose dates to view prices

Photo gallery for Citymax Bur Dubai

Outdoor pool, pool umbrellas
Billiards
Exterior
Sports bar
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Family Interconnecting Room - includes 20% off Food & Beverage (excluding in-room dining)

Highlights

Individually furnished
Air conditioning
HDTV
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Family Room - includes 20% off Food & Beverage (excluding in-room dining)

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
HDTV
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Double Room - includes 20% off Food & Beverage (excluding in-room dining)

Highlights

Individually furnished
Air conditioning
HDTV
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

In-room safe, individually furnished, desk, laptop workspace

Twin Room - includes 20% off Food & Beverage (excluding in-room dining)

Highlights

Individually furnished
Air conditioning
HDTV
Hair dryer
Shower/tub combination
Private bathroom
Free bottled water
Coffee/tea maker
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Kuwait Street Mankhool Area, Dubai

What's nearby

  • BurJuman Mall - 15 min walk - 1.3 km
  • Dubai Cruise Terminal - 3 min drive - 3.2 km
  • Gold Souk - 6 min drive - 5.6 km
  • Dubai Mall - 7 min drive - 8.0 km
  • Burj Khalifa - 8 min drive - 8.8 km

Getting around

  • Sharaf DG Station - 14 min walk
  • Dubai Intl. Airport (DXB) - 16 min drive

Restaurants

  • ‪ماكدونالدز - ‬8 min walk
  • ‪برجر كنج - ‬5 min walk
  • ‪مطعم جازيبو - ‬6 min walk
  • ‪U2pura - ‬2 min walk
  • ‪Purani Dilli Dubai - ‬5 min walk

About this property

Citymax Bur Dubai

Hotel near BurJuman Mall
Located close to Textile Souk and Dubai Museum, Citymax Bur Dubai provides a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with pool umbrellas
  • Buffet breakfast (surcharge), a front-desk safe, and tour/ticket assistance
  • Concierge services, a 24-hour front desk, and ATM/banking services
  • A billiards/pool table, a vending machine, and luggage storage
Room features
All 691 individually furnished rooms have thoughtful touches such as 24-hour room service and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch HDTVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

Arabic, English, Filipino, Hindi

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 40 for adults and AED 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • CityCafe
  • Claypot

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool umbrellas

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Per local law, all guests staying at this hotel must present a valid original passport, Emirates ID (for UAE residents), or original National ID card from the following GCC countries: Kuwait, Bahrain, Oman, Saudi Arabia, and Qatar.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 40 for adults and AED 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 6 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Citymax
Citymax Bur Dubai
Citymax Dubai Bur
Citymax Hotel
Citymax Hotel Dubai Bur
Citymax Bur Dubai Hotel Dubai
Citymax Bur Dubai Hotel
Citymax Bur Hotel
Citymax Bur
Citymax Bur Dubai Hotel
Citymax Bur Dubai Dubai
Citymax Bur Dubai Hotel Dubai

Frequently asked questions

Does Citymax Bur Dubai have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Citymax Bur Dubai?

As of Apr 5, 2025, prices found for a 1-night stay for 2 adults at Citymax Bur Dubai on May 1, 2025 start from CA $45.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Citymax Bur Dubai pet-friendly?

No, pets are not allowed at this property.

How much is parking at Citymax Bur Dubai?

Limited spots are available.

What time is check-in at Citymax Bur Dubai?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM.

What time is check-out at Citymax Bur Dubai?

Check-out is at noon.

Where is Citymax Bur Dubai located?

Located in Bur Dubai, this hotel is within 1 mi (2 km) of BurJuman Mall and Textile Souk. Dubai Museum and Gold Souk are also within 3 mi (5 km). Sharaf DG Station is 14 minutes by foot and ADCB Station is 15 minutes.

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Citymax Bur Dubai Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 199 out of 963 reviews
Rating 8 - Good. 396 out of 963 reviews
Rating 6 - Okay. 250 out of 963 reviews
Rating 4 - Poor. 66 out of 963 reviews
Rating 2 - Terrible. 52 out of 963 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

shami

Disliked: Staff & service
Horrible checkin experience. Not staff to meet the inflows. For the price the rooms are small and outward facing windows. Breakfast was good.
Stayed 1 night in Feb 2025

8/10 Good

Abdulrazak

Over all is a good option to stay again and again
Stayed 10 nights in Sep 2022

4/10 Poor

NILANJAN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Way too loud and dirty
Stayed 4 nights in Dec 2024

2/10 Terrible

Sabina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience. Don’t book here !!
Stayed 1 night in Dec 2024

10/10 Excellent

Ruslan

Mrs. Li at the reception was really nice. Also special thanks to our housekeeper Mr. Ramjan. I like this hotel m very much.
Stayed 1 night in Oct 2022

6/10 Okay

Bashier

Nothing
Stayed 5 nights in Oct 2024

8/10 Good

Syed Masoom

Satisfactory
Stayed 5 nights in Sep 2022

2/10 Terrible

Shane

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Didn't like the staff at all

6/10 Okay

Mohammad

Liked: Staff & service
Good location, but very poor service!
1) check in service is very slow 2) no concierge service! 3) operator / help line doesn’t response until you call 10 times for two hours! 4) breakfast arrangement very ordinary Won’t be my choice ever again!
Stayed 2 nights in Oct 2022

6/10 Okay

Amit

Liked: Property conditions & facilities
House keeping was not cleaning the room well. Most days they used to forget the towels or something. Towels were having hole in it.
Stayed 5 nights in Aug 2022

2/10 Terrible

Bahaa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience, very low quality services, very dirty rooms, it is good for labors only with all my respect to labors but i felt i am staying somewhere in industrial area building where bad smells and people with slipers around and in lobby guys put their naked legs up infront of people. And it is cery expensive for such level of quality. I DON'T ADVICE ANYONE TO TRY IT.
Stayed 2 nights in Oct 2022

8/10 Good

Osama

Stayed 2 nights in Jan 2025

6/10 Okay

Abdul

Stayed 3 nights in Dec 2024

10/10 Excellent

kedar

Stayed 2 nights in Dec 2024

4/10 Poor

Maher

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

shabbir

Stayed 7 nights in Feb 2023

6/10 Okay

Ahmad

Disliked: Staff & service
Stayed 1 night in Oct 2022

6/10 Okay

Nageswar

Stayed 7 nights in Oct 2022

2/10 Terrible

Raed

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

FLORENT

Moyen
Hotel correct. On m'a d'abord donné une chambre qui sentait extrêmement fort la cigarette, malgré que ce soit une chambre non-fumeur. La réception n'était pas au fait du désordre, ce qui est surprenant puisque le service de ménage aurait du immédiatement alerter sur l'état de la chambre. Le reste du séjour est correct, la chambre est plutôt agréable. Aucune vue depuis la fenêtre, seulement un puit de lumière. Les hôtels ibis sont plus élégants et chaleureux. Le hall d'entrée de l'hôtel ressemble à une gare routière. Je n'y retournerait pas avec plaisir.
Stayed 2 nights in Sep 2022

10/10 Excellent

Pablo L

No Title
The stay was great, only issues I had were on arrival and once I got to my room, there was a water leak coming from the ceiling. Was fixed, the other issue was no hot water snd the last was I paid for one extra day by mistake for breakfast and I was not reimbursed.
Stayed 5 nights in Jun 2022

8/10 Good

Viviane van

Top !
Stayed 6 nights in Dec 2021

10/10 Excellent

sola

Come and see it ..so cool
This is the best place to stay
Stayed 3 nights in Jun 2021

10/10 Excellent

Samuel

Wow..good place
Amazing place to stay
Stayed 7 nights in Jul 2021

10/10 Excellent

Sabiha

Standort war sehr gut. Mit Personal nichts zutun gehabt.aber sind nette Leute. Zimmer war immer sauber.pool war sauber . Pool meister ear war super freundlicher.
Stayed 7 nights in Nov 2021