"The staff were excellent, especially reception staff at check-in, and at the spa. The facilities and fittings and fixtures all seemed well maintained and very pleasant.
The only let down was the utterly useless pillows. Pillows are supposed to raise your head and give you some meaningful support. Despite being pretty big, these ones just deflated under the weight of a pretty normal head, providing no support at all. The rest of the bedding was really good quality, and even the towels were...