4/10 – Médiocre
Mitchel
24 févr. 2025
Points faibles : État et installations de l’hébergement
My wife and I have stayed in numerous Colorado ski-in condos over the years. This place could use some real attention in both the maintenance and management service/info communication departments. Check in took far longer than it should have. Vacasa management office is pretty easy to track down, but the check-in message from the property contained no info about which lock box to use to obtain the room keys. Had to wait for a management service rep to look that info up. An inefficient step that could have been easily avoided with a better check-in message.
Room itself has problems. Sink hardly drains and is missing a lever to open/shut spout. Bathtub hardly drains. Many of the pillows have long-term stains. I’ve stayed in many ski-in village spots that are dated, but it’s clear this one gets zero attention.
Ski locker - Combination lock was provided in room, but no instructions/communication about use of ski lockers or a code for the combo lock. Reached out to Vacasa, and they weren’t able to provide the info either. Overall, very poor instructions/communication about how to make use of the place.
Positives are the main bed is comfy and the proximity to lifts.
I hope the owners & Vacasa read this review and make some simple/inexpensive changes which could make this experience more enjoyable.
Mitchel
Séjour de 3 nuits en février 2025