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SureStay Hotel by Best Western Columbus Downtown

2.5 star property
Hotel in Columbus with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Columbus Downtown

Desk, laptop workspace, iron/ironing board, free WiFi
Free daily continental breakfast
Vending machine
Lobby
Exterior

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Full-sized refrigerator/freezer
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1024-1034 Veterans Parkway, Columbus, GA, 31901

What's nearby

  • Springer Opera House - 7 min walk - 0.6 km
  • RiverCenter for the Performing Arts - 9 min walk - 0.8 km
  • Columbus Georgia Convention & Trade Center - 14 min walk - 1.2 km
  • Columbus Civic Center - 2 min drive - 1.6 km
  • South Commons Sports Complex - 3 min drive - 2.9 km

Getting around

  • Columbus, GA (CSG-Columbus Metropolitan) - 13 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Iron Bank Coffee Co. - ‬8 min walk
  • ‪Burger King - ‬6 min walk
  • ‪Veri Best Donuts - ‬9 min walk
  • ‪The Black Cow - ‬8 min walk

About this property

SureStay Hotel by Best Western Columbus Downtown

Hotel near Columbus State University
SureStay Hotel by Best Western Columbus Downtown provides free continental breakfast and more. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A 24-hour front desk and coffee/tea in the lobby
Room features
All 65 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and desk chairs.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Full-sized refrigerators/freezers, microwaves, and coffee/tea makers

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

Econo Lodge Inn Columbus
Econo Lodge Columbus
Econo Lodge Suites Historic District
Columbus Inn Suites
Econo Lodge Inn Suites
Surestay By Columbus Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel
SureStay Hotel by Best Western Columbus Downtown Columbus
SureStay Hotel by Best Western Columbus Downtown Hotel Columbus

Frequently asked questions

Is SureStay Hotel by Best Western Columbus Downtown pet-friendly?

Yes, SureStay Hotel by Best Western Columbus Downtown allows cats and dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 25 per pet, per day.

How much does it cost to stay at SureStay Hotel by Best Western Columbus Downtown?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Columbus Downtown on Apr 30, 2025 start from CA $97.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Columbus Downtown?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Columbus Downtown?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Columbus Downtown?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western Columbus Downtown located?

Located in Downtown Columbus, this hotel is within a 10-minute walk of Springer Opera House, Ma Rainey House, and RiverCenter for the Performing Arts. Woodruff Riverfront Park and Fourth Avenue Public Library are also within 15 minutes.

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SureStay Hotel by Best Western Columbus Downtown Reviews

Reviews

6.0
Rating 10 - Excellent. 95 out of 406 reviews
Rating 8 - Good. 76 out of 406 reviews
Rating 6 - Okay. 59 out of 406 reviews
Rating 4 - Poor. 69 out of 406 reviews
Rating 2 - Terrible. 107 out of 406 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

GRANT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was clean and my kids loved the pancake making machine.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Would definitely stay again! The rms were clean and the staff is very accommodating and friendly!
Stayed 7 nights in Jan 2025

6/10 Okay

Courtney

The lady at the front is nice. The help at night is not. It is centrally located.
Stayed 4 nights in Apr 2025

2/10 Terrible

Annie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy bed, stained with piss! Smell stuck to our clothes. Refused to move rooms or refund, got another room after big discussions, bath handing off the wall, bleach stains & smell strong enough to make your eyes water. no security deposit was given back. Don’t stay here.
Stayed 2 nights in Apr 2025

6/10 Okay

Anna

Liked: Staff & service
The property was confusing to find, property in desperate need of an update, and the beds were very uncomfortable and hard, but the staff were very helpful and accommodating...
Stayed 1 night in Dec 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Clean and comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
This place is quiet and easy check in/out
Stayed 2 nights in Apr 2024

10/10 Excellent

julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, convenient location, excellent staff. Close to everything in the city.
Stayed 2 nights in Jul 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, easy access. Renovated property.
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2024

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were expecting a hotel, this was a run down two story roadside place. Felt like we should pay by the hour. It was more expensive than actually decent hotels weve stayed in. Breakfast was the most minimal excuse for food. Hotel room was dirty, fixtures didnt work and the sheets were stained with what I assume was blood. The door wouldnt shut unless you slammed it. Look for places in the downtown area by the river and skip this dump
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Riverwalk area and nice restaurants, had a decent breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay at.

The stay was ok, had to switch from because the ax wasn’t working, bed was very uncomfortable and hairy my back. Other than that rooms were nice and the breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Angela

Liked: Staff & service
Disliked: Property conditions & facilities
Decent older hotel
Stayed 1 night in Mar 2024

8/10 Good

Daniel

Liked: Staff & service
Good price. Wish they had a better breakfast selection.
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Older style motel in city centre

An overnight stay. The motel is old but the room is large and clean. Helpful staff. On a main road but quiet. Only a few blocks from the river and many restaurants
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Smoking Motel

Room smelled heavily of cigarettes. Lock on the door was broken. Water in the shower was only occasionally hot.
Stayed 1 night in Nov 2024

4/10 Poor

Samantha

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The door didn't even sealed properly. It locked but barely. There was a giant crack letting all the heat out all night. At least it was a clean place. A big deal was made about breakfast but it was a couple pancakes and a coffee machine.
Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family of 3 enjoyed our stay! Nice clean room. Close to everything!
Stayed 1 night in Mar 2024

2/10 Terrible

Chelsey

Disliked: Staff & service, amenities, property conditions & facilities
This is not your typical best western hotel. This is a motel. While the rooms were better than I’d expected from looking at the place, you can’t cover shabbiness with a coat of pea soup paint. The “continental breakfast” (available between 6am-9am) consisted of apples, oranges, juice, cold cereal, bread, yogurt, and a pancake maker that didn’t work. And you can’t forget about the microwaveable “old folks” breakfast sausage sandwiches that were rubbery and tasteless, something I’m sure even the old folks in a home wouldn’t enjoy. The “dining area” did have a Folgers machine that worked but the gentleman at the desk did seem concerned when I went in there to get coffee in the afternoon/evening. Overall, would never stay again!
Stayed 3 nights in Feb 2025

8/10 Good

Kathryn

Liked: Staff & service, property conditions & facilities
Proximity on our way to Florida.
Stayed 1 night in Jan 2024

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
everyone very nice, and it was quiet, and there was a small breakfast that was nice too
Stayed 2 nights in Oct 2022

2/10 Terrible

Marion

Disliked: Cleanliness, staff & service, property conditions & facilities
Very unprofessional staff, rude, dirty rooms, no locks, bugs in the bathroom, dirty linen
Stayed 2 nights in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in with King
Stayed 1 night in Feb 2024

4/10 Poor

Mari

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Motel
Stayed 3 nights in Feb 2024