Trouvez un bed and breakfast à Chepstow

"Staff is friendly and helpful"

"Bien "

"Il y avait une chauve-souris dans notre chambre, le personnel avait trop peur de l'approcher et ne nous a même pas aidé à déménager toutes nos affaires vers l'autre chambre, qui s'est avérée sale! Avec des insectes dans les oreillers! Troisième chambre avec télé qui marche pas, mal équipée, à peine propre. Personnel insensible"

"Called for an early check-in, but not rooms were ready "apparently " (will get back to this point). Was told over the phone,without acknowledging my early check in request that there is a fee for dogs - that was hidden from the booking. Fee is $20/dog per night. Front desk/reception stinks and is moldy. The guy only cared about taxing me for the pet. Room given was missing a bed. Was given another room with 2 beds as per my reservation. Upon arrival to the room, I had to remove all the webs covering the front door which is a sign of long-term vacancy, but apparently there were no vacant rooms for an early check-in. Room has an industrial look with many outdated items, mold and rat bait in the room, unable to lock the front door (no hook). Was trying to relax outside before my road trip of 7 hours when the manager walked all the Way from the front desk to my room (400 meters) to ask if I was leaving that day. And if I had pets...Seriously? At least the matress was good, but not sure if it was clean considering everything else. "