Plaza Alaïa Guanajuato Tours and Activities

Very clean and new.

Wow! This property is incredible. From the moment you walk in, you’re greeted by the stunning terrace. Upon our arrival, the staff welcomed us with warmth and friendliness, making us feel genuinely cared for rather than just another guest. Although we arrived before check-in time and our room wasn’t ready, they promptly communicated with the cleaning staff, and within minutes, our room was prepared. The rooms themselves are beautiful, and we loved that each one is named after a precious stone—it adds a lovely touch. During check-in, they offered to communicate via WhatsApp, which I didn’t think I’d need. However, when I requested the menu for the in-house restaurant, they quickly sent me a PDF. I also asked for items like a toothbrush and toothpaste through WhatsApp, and they arrived at our room within minutes. We ordered room service and were pleasantly surprised that we weren’t limited to dinner options; even late at night, they offered us breakfast. Everything was perfect! The restaurant serves delicious food, and all the staff are incredibly friendly, professional, and attentive. If I return to the area, I will definitely stay here again. I absolutely loved it!

Very near to airport