6/10 – Acceptable
Alejandra G.
13 mars 2024
Points faibles : Propreté
Title: Mixed Experience in a Beautiful Location
I recently stayed at this rental property, attracted by its beautiful location and promise of tranquility. However, my experience was mixed, to say the least.
On the positive side, the check-in process was super easy, and the area was indeed serene. However, there were several significant drawbacks that tainted my stay.
Firstly, I was surprised to find that access was restricted to only one room. This limitation was not mentioned anywhere in the listing that it was a 3 bedroom and it contributed to a strange atmosphere within the condo.
Additionally, cleanliness was a major issue. The sheets were not clean upon arrival, as evidenced by finding a quarter and a bobby pin among them. The carpet in the living room was visibly dirty, likely due to debris from the popcorn ceiling. The kitchen, while tidy, had plates and glasses that appeared and felt unclean. The bathroom and shower also left much to be desired, lacking the thorough scrub they needed. Furthermore, the hand soap provided felt dirty, seemingly a mixture of two different soaps in one bottle.
Given these cleanliness issues, I request a refund of the cleaning fee. It is unacceptable to charge for a service that was clearly not adequately provided.
Overall, while the location had its charms, the lack of cleanliness and unexpected limitations on condo access detracted significantly from the experience. I hope the management addresses these issues promptly to ensure a more pleasant stay for future guests.
Alejandra G.
Séjour de 2 nuits en mars 2024