6/10 – Acceptable
Robyn L., Edinburgh
15 oct. 2024
Points forts : Propreté
Not quite as expected
In our opinion, while the property has some positives—cleanliness, a well-equipped kitchen, and a beautiful location near Aberfeldy—our stay was quite disappointing.
We felt that the property guide was overly strict, with too many rules that made it difficult to relax and enjoy the space. For example, the heating was off when we arrived and controlled by timers that we couldn’t adjust. Combined with numerous rules about its use, the property was often cold, which made our stay uncomfortable. Additionally, the rule against moving the lounge furniture to suit our needs felt unnecessarily restrictive.
In our view, the claim of being pet-friendly was misleading. The restrictions on where dogs could go and the unfenced outdoor space didn’t align with what we expect from a pet-friendly property. The unexpected £25 charge per dog, which wasn’t mentioned on the VRBO site, added to our frustration.
There were also other issues. The welcome basket of wood for the stove was missing, and basic supplies like extra toilet roll and kitchen roll weren’t provided, which we believe should be standard in any rental.
Overall, while the location is great, we wouldn’t return due to these issues. The abundance of rules made it hard for us to feel comfortable and relax during our stay.
Robyn L.
Séjour de 3 nuits en septembre 2024