Zwevezele Vacation Packages

The best part about this property was its outstanding staff members. They went above and beyond with what little staff they had off for the holidays and made sure we were taken care of. The 4 star ratings that have been given to this property, however, needs to be revisited and reconsidered. The room I was given with my husband had a broken refrigerator, broken bedside lamp, broken bathroom heater, and stained furniture and curtains. Breakfast was also very limited, we paid €15 per person but I had to boil my own eggs and the food tray was never refilled with scrambled eggs- that was disappointing. Overall, the Augustin is not what is advertised as a 4 stars hotel- proceed when booking with caution.

A wonderful family run hotel with authentic charm and simplicity. Very elegant ,quirky and convenient.

Very friendly staff. Anthony, Restaurant Manager, was excellent. Only issue on NYE was that I had called from the UK to book dinner and it was not communicated to the restaurant. On arrival, we were told that there was no booking but that they would fit us in. I called again hours before the booking and was told by the same woman that the booking was confirmed. When I went to the restaurant, again we were told that there was no booking on NYE but luckily Anthony fit us in. I found this to be very unprofessional and incompetent on part of the woman who I had spoken to on the phone. Luckily Anthony was excellent and gave us a nice table.

Our stay here was pretty decent overall. The staff were really good, the only issue I had was they wouldn't clean your room every day so you would have to call and ask. Also a little bit limited on dining options in the area. But still convenient to get around.