Hotel Casa Santa Lucia

3.5 star property
Zacatecas hotel in Zacatecas Centro with free parking

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Casa Santa Lucia

City view from property
Front of property
Standard Quadruple Room, 2 Double Beds
City view from property
Lobby sitting area

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Quadruple Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop workspace
  • Sleeps 4
  • 2 Double Beds

Economy Double Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop workspace
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
Laptop workspace
  • Sleeps 2
  • 2 Double Beds

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About the area

Map
Ave Hidalgo 717 Centro, Zacatecas, ZAC, 98000

What's nearby

  • Historic Center - 1 min walk
  • Plaza de Armas - 1 min walk
  • Zacatecas Cathedral - 2 min walk
  • El Eden Mine - 12 min walk
  • Bufa Hill - 18 min walk

Getting around

  • Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.) - 30 min drive

Restaurants

  • ‪Acropolis - ‬2 min walk
  • ‪Los Balcones de la Revolucion - ‬1 min walk
  • ‪Lucky Luciano - ‬4 min walk
  • ‪Mariscos boca del rio - ‬2 min walk
  • ‪Bar la Escondida - ‬1 min walk

About this property

Hotel Casa Santa Lucia

Hotel located in Zacatecas Centro
An airport shuttle, a terrace, and a business center are just a few of the amenities provided at Hotel Casa Santa Lucia. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and concierge services
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
Room features
All guestrooms at Hotel Casa Santa Lucia include comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with cable channels

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 8:00 AM to 11:00 PM
  • Street parking available
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Casa Santa Lucia
Casa Santa Lucia Hotel
Casa Santa Lucia Hotel Zacatecas
Casa Santa Lucia Zacatecas
Casa Santa Lucia
Hotel Casa Santa Lucia Hotel
Hotel Casa Santa Lucia Zacatecas
Hotel Casa Santa Lucia Hotel Zacatecas

Frequently asked questions

Is Hotel Casa Santa Lucia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Santa Lucia?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Casa Santa Lucia?

Check-in start time: 2:30 PM; Check-in end time: anytime.

What time is check-out at Hotel Casa Santa Lucia?

Check-out is at noon.

Does Hotel Casa Santa Lucia provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Casa Santa Lucia located?

Located in Zacatecas Centro, this hotel is steps from Historic Center, Hidalgo Avenue, and Plaza de Armas. Government Palace and Mala Noche Palace are just steps away.

Hotel Casa Santa Lucia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little small
Stayed 2 nights in Aug 2021

6/10 Okay

Oscar A

Liked: Cleanliness, room comfort
Insatisfecho.
En general es bonito. Tiene una ubicación excepcional. La vista es preciosa sobre todo desde la terraza. Pero al personal parece no importarle los clientes. Al llegar el lobby olía a cebolla porque un empleado estaba comiendo su lonche a un lado. Nadie se ofreció a ayudarnos con las maletas, ni nos acompañaron a la habitación, solo nos dijeron como llegar. La habitación no fue como la pedí (tenía 2 camas matrimoniales en lugar de 1 Kingsize) y como ya había tenido una discusión por correo*, ya no quise pedir cambio. La puerta del baño arrastraba/se atoraba. La caja de seguridad estaba cerrada, pedí que la abrieran y nunca lo hicieron. Pobre presión de agua. Se escuchaba ruido del pasillo, la 1a noche había jóvenes llegando de fiesta a las 2am y todo se oía. En la página dice que tienen estacionamiento gratutio y es falso, te mandan a una pensión a 5 calles donde cobran por día y no es 24hrs (debes apurarte a llegar a las 6pm en domingo porque cierran). Y no ofrecieron llevar o traer el carro, con las calles del centro de Zac., hicimos 20 minutos del hotel a la pensión. No hay restaurante (está cerrado) En la página dice que las habitación tiene vista a la calle, aire acondicionado y cama king size. Por correo me dijeron que no era así (o vista o aire) y cuando les dije que cambiaran la descripción en la página para que no generaran falsas expectativas, me dijeron que podía cancelar mi reserva (nefasta respuesta) Sacrifiqué la vista por el Aire Ac. y sí, pero sin cama kingsize
Stayed 2 nights in Jun 2021

10/10 Excellent

KARLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

Abraham Israel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Se fue el agua en varias ocasiones , las instalaciones muy descuidadas
Stayed 1 night in Apr 2023

10/10 Excellent

Juan

Stayed 1 night in Mar 2023

10/10 Excellent

AIDA MARIA

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
MUY BUEN TRATO
Stayed 3 nights in Oct 2022

10/10 Excellent

Alfredo

Stayed 1 night in Sep 2022

8/10 Good

Abid Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zacatequeando
Muy buena atención del personal.
Stayed 1 night in Apr 2022

2/10 Terrible

ANA LAURA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
El peor hotel en el que he estado en toda mi vida. Llegamos y nos dan una habitación ultra sucia. El wc extremadamente sucio. La cama con pelos, fatal. Nos cambiaron de habitación y nos fue peor, no pudimos dormir nada. Nos volvieron a cambiar y lo mismo. Es un hotel muy ruidoso, muy viejo, sucio. Terrible la verdad terrible.
Stayed 3 nights in Mar 2022

10/10 Excellent

LEYDA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación y las instalaciones son muy lindas
Stayed 2 nights in Feb 2022

8/10 Good

HECTOR

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2022

2/10 Terrible

Lety

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fatal, hice reservación para 2 habitaciones y al momento de llegar me dijeron que sólo tenía 1 habitación, que no podían hacer nada
Stayed 1 night in Sep 2021

8/10 Good

KARLA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy bien ubicado
Hotel muy centrico, justo enfrente de la catedral. Para mi el unico inconveniente es que el estacionamiento no esta en el establecimiento.En general buena experiencia.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bueno en general
El servicio del personal muy bueno, atentos y serviciales. La ubicación esta genial y el precio bastante accesible. Las almohadas y camas muy duras a mi parecer.
Stayed 2 nights in Apr 2021

8/10 Good

Hilda

Stayed 2 nights in Apr 2021

10/10 Excellent

MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel, aunque no lujoso
Stayed 1 night in Dec 2020