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Naspa New Otani

3.5 star property
Fuel your adventure with buffet breakfasts before hitting the slopes. Then unwind with an aromatherapy session or relax by one of two pools.

Choose dates to view prices

Photo gallery for Naspa New Otani

Aromatherapy, sports massages, facials, reflexology
Indoor pool
In-room safe, desk, free WiFi
Snow and ski sports
2 bars/lounges

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Japanese-style Room For 9 Guests

Japanese-style Room For 9 Guests

Japanese-style Room For 9 Guests

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Separate bathtub and shower
Toilet with electronic bidet
In-room safe
In-room massage
  • Sleeps 9
  • 9 Twin Futons

View all photos for Japanese Western Style Room

Japanese Western Style Room

Japanese Western Style Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Toilet with electronic bidet
In-room safe
In-room massage
  • Sleeps 5
  • 3 Twin Futons and 2 Twin Beds

View all photos for Japanese-style Room For 6 Guests

Japanese-style Room For 6 Guests

Japanese-style Room For 6 Guests

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Toilet with electronic bidet
In-room safe
In-room massage
  • Sleeps 5
  • 5 Twin Futons

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Shower/tub combination
Toilet with electronic bidet
In-room safe
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Shower/tub combination
Toilet with electronic bidet
In-room safe
In-room massage
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
2 bedrooms
Hair dryer
Shower/tub combination
Toilet with electronic bidet
In-room safe
  • Sleeps 5
  • 4 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, free WiFi

Superior Twin Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Japanese-style room 20 mats

Dining

Japanese-style room 20 mats

  • Sleeps 9
  • 9 Twin Futons

View all photos for Junior Suite

In-room safe, desk, free WiFi

Junior Suite

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Twin Room Part smoking

In-room safe, desk, free WiFi

Superior Twin Room Part smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

View all photos for Japanese Style Room 12mats

Dining

Japanese Style Room 12mats

  • Sleeps 6
  • 6 Twin Futons

View all photos for Family Room Non smoking

In-room safe, desk, free WiFi

Family Room Non smoking

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Superior Quadruple Room

Interior

Superior Quadruple Room

  • Sleeps 5
  • 4 Twin Beds

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About the area

Map
Yuzawa 2117-9, Minamiuonuma-gun, Yuzawa, Niigata, 949-6101

What's nearby

  • Naspa Ski Garden - 5 min walk
  • Kandatsu Kogen Ski Resort - 4 min drive
  • Iwappara Ski Resort - 5 min drive
  • Yuzawa Nakazato Ski Resort - 7 min drive
  • Kagura Ski Resort - 9 min drive

Getting around

  • Gala Yuzawa Station - 5 min drive
  • Niigata Airport (KIJ) - 110 min drive

Restaurants

  • ‪CoCoLo湯沢 - ‬2 min drive
  • ‪越後つけ麵維新湯沢がんぎどおり店 - ‬20 min walk
  • ‪越後十日町小嶋屋越後湯沢エキナカ店 - ‬20 min walk
  • ‪湯沢庵 - ‬2 min drive
  • ‪中野屋そば処湯沢店 - ‬2 min drive

About this property

Naspa New Otani

Family-friendly hotel near Gala Yuzawa
Take advantage of an indoor mineral hot spring (onsen), mini golf, and a coffee shop/cafe at Naspa New Otani. Hit the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. For some rest and relaxation, visit the sauna or steam room, and indulge in aromatherapy, a sports massage, or a facial. Be sure to enjoy a meal at any of the 4 on-site restaurants. Enjoy the gym, as well as activities like rock climbing and hiking/biking. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and outdoor pool access nearby
  • Free self parking
  • Buffet breakfast (surcharge), bike rentals, and hot springs on site
  • Tennis courts, a 24-hour front desk, and a vending machine
Room features
All 220 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Toilets with electronic bidets, free toiletries, and hair dryers
  • Refrigerators, heating, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 2,100 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Hot springs
  • Indoor pool
  • Karaoke
  • Mini golf
  • Outdoor pool (guest access)
  • Rock climbing
  • Sauna
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Steam room
  • Tennis

Family friendly

  • Access to nearby outdoor pool
  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Mini golf

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill

Spa

  • Aromatherapy
  • Facials
  • Hot springs
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Sports massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 4000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2100 for children
  • Rollaway bed fee: JPY 4000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 1 PM to 8:30 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 3 years old are not allowed in the swimming pool
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

NASPA NEW OTANI Hotel Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel
NASPA NEW OTANI Yuzawa
NASPA NEW OTANI Hotel Yuzawa

Frequently asked questions

Does Naspa New Otani have a pool?

Yes, this property has an indoor pool and outdoor pool access. Pool access is from 1 PM–8:30 PM.

How much does it cost to stay at Naspa New Otani?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Naspa New Otani on Mar 16, 2025 start from CA $180.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Naspa New Otani pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Naspa New Otani?

Self parking is free at this property.

What time is check-in at Naspa New Otani?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Naspa New Otani?

Check-out is at 10 AM.

Where is Naspa New Otani located?

Set amidst the mountains, this ski-in/ski-out hotel in Yuzawa is within 1 mi (2 km) of Naspa Ski Garden, Ippon Sugi Ski Resort, and Egami Public Onsen. Gala Yuzawa is 2.2 mi (3.6 km) away. Echigo Yuzawa Station is 23 minutes by foot.

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Naspa New Otani Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 121 out of 228 reviews
Rating 8 - Good. 85 out of 228 reviews
Rating 6 - Okay. 15 out of 228 reviews
Rating 4 - Poor. 3 out of 228 reviews
Rating 2 - Terrible. 4 out of 228 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Clean, love the onsen, free shuttle bus
Stayed 3 nights in Feb 2025

10/10 Excellent

Ray

My family enjoy the stay so much. Will definitely go back again.
Stayed 2 nights in Dec 2024

8/10 Good

Jianshun

Pros : big size room, ski area directly linked to hotel, staffs are very helpful, shuttle bus to town Cons : limited dining options after 5pm, need to head to town for dinner unless you opt for 8000 yen buffet, most facilities closed after 5pm, hotel is a little dated.
Stayed 3 nights in Feb 2025

8/10 Good

Sau Fun Mandy

It has shuttle bus to go to Echigo-Yuzawa station.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Great Buffet. Like the interior.
Stayed 1 night in Sep 2024

8/10 Good

Yu Keung

Location: It’s great for the visitors who drove, with 3 large parking lot spaces. Facilities: Many activities allows the visitors to enjoy, such as: GYM room, swimming pool, Camp site and Snow Mountain etc., Room: I choose a room with double beds, about 35 sq M
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

nice stay with great amenities.
Stayed 1 night in Dec 2023

8/10 Good

Rosemarie

the room was very clean good place to chill and relax
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Great hotel
The junior suite room was spacious, and the hot spring was great. Great staff. Breakfast was served buffet-style, and it was good. However, since I visited during the off-season, their restaurant was closed for dinner.
Stayed 1 night in Sep 2023

10/10 Excellent

Kitty

Will come back again
A great ski family resort with easy access from Tokyo.
Stayed 1 night in Jan 2023

10/10 Excellent

Sue

The hotel is 3 or 4 minutes from the station by hotel’s shuttle bus. And the ski garden is just near to the hotel , so it is so convenient for the skiers. The staff of the hotel and the ski garden are all very nice. The room is wide and clean . The buffet is delicious too.
Stayed 2 nights in Jan 2023

2/10 Terrible

Pph

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room smelt at cigarettes. There was no a la carte available, very expensive buffet or course menu. The buffet was not very tasteful. You have to pay for fitness and swimming pool, abnormal high amount. Price-quality not in line!
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Fall Colors
Great view of the autumn colors. Extra charges if you use their onsen. However the do have a private bath for families for an extra charge.
Stayed 1 night in Nov 2022

4/10 Poor

Alex

Liked: Staff & service
Check in was at 3pm, check out was at 10am. Staff does not allow even 30 minutes late check out, asking that we buy 1hr late check out at 2000yen. Breakfast was at 7am to 9am. Basic breakfast. If you are there at 830am, you need to take out the breakfast, take out box is provided by the hotel. We were there earlier, before the snow park opened. Staff was not too helpful with recommendations of other snow amenities that we can do. In the end, we found Echigo Yuzawa Ropeway on our own, which is a short walk (5 mins from hotel). Absolute fun - you sit a cable car up, and then the view.on top is breathing taking and there's a good Italian restaurant up there. The bathhouse and onsens are great. Decent size and comfortable and clean. There was a child-size snow sledge for kids, which is quite fun (even though the ski park was not opened when we were there).

10/10 Excellent

JURI

子連れでスキーするには最高のホテルです！ ニューオータニのサービスクオリティもさすがです。
Stayed 1 night in Jan 2025

10/10 Excellent

??

Stayed 1 night in Jan 2025

10/10 Excellent

Mehdi

Stayed 3 nights in Jan 2025

8/10 Good

Yuko

とてもいい環境でした。スキーを終えたあとのメイクや服装を直せるスペースがあると嬉しいです。
Stayed 1 night in Jan 2025

10/10 Excellent

MARIYA

Stayed 1 night in Jan 2025

10/10 Excellent

madoka

Stayed 1 night in Jan 2025

6/10 Okay

??

Liked: Cleanliness, property conditions & facilities
布団は不清潔です。
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 4 nights in Jan 2025

8/10 Good

Noboru

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2024

10/10 Excellent

Makoto

Stayed 2 nights in Sep 2024