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The Black Swan - The Inn Collection Group

4.0 star property
Hotel in York with free breakfast and a restaurant

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Black Swan - The Inn Collection Group

Front of property - evening/night
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Garden
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Feature Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Feature Double or Twin Room

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

Highlights

Heating
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Cosy Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Cosy Double Room

Highlights

Heating
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room with Bunks

Family Room with Bunks

Family Room with Bunks

Highlights

Heating
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

Highlights

Heating
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin with Sofa Bed

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin with Sofa Bed

Highlights

Individually furnished
Individually decorated
Heating
TV
Hypo-allergenic bedding
Shower/tub combination
Hair dryer
Private bathroom
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Single Room

Highlights

Heating
TV
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite Double Room with View

Desk, iron/ironing board, free WiFi, bed sheets

Suite Double Room with View

Highlights

Heating
TV
Separate bedroom
Shower/tub combination
Hair dryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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Free WiFi
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Breakfast available
9.4 out of 10, Exceptional, (393)
The price is CA $128
CA $154 total
includes taxes & fees
Jan 28 - Jan 29
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Frequently asked questions

Is The Black Swan - The Inn Collection Group pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at The Black Swan - The Inn Collection Group?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at The Black Swan - The Inn Collection Group on Feb 4, 2025 start from CA $154.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Black Swan - The Inn Collection Group?

Self parking is free at this property.

What time is check-in at The Black Swan - The Inn Collection Group?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Early check-in is available for a fee of GBP 25 (subject to availability). After-hours check-in is not available.

What time is check-out at The Black Swan - The Inn Collection Group?

Check-out is at 10:30 AM. Late check-out is available for GBP 25 (subject to availability).

Where is The Black Swan - The Inn Collection Group located?

Situated in a rural location, this hotel is steps from North York Moors National Park and Helmsley Arts Centre. Duncombe Park and Cleveland Way are also within 5 minutes.

The Black Swan - The Inn Collection Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 182 out of 337 reviews" "
Rating 8 - Good. 106 out of 337 reviews" "
Rating 6 - Okay. 37 out of 337 reviews" "
Rating 4 - Poor. 9 out of 337 reviews" "
Rating 2 - Terrible. 3 out of 337 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Murray

Travelled with partner
Liked: Staff & service
Great location. Staff very good. Breakfast great. Carpets throughout could do with cleaning or replacing. Dogs throughout which was fine for me. My partner is allergic and reacted in the room as if dogs had been in there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was really nice and well presented, and there were a few different options to the usual . All the staff from the receptionist to cleaners wers really friendly and couldnt do enough for you. We will definately be back
Stayed 2 nights in Nov 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Nice pub.
Stayed 3 nights in Oct 2024

6/10 Okay

Dan

Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

4/10 Poor

Kendra

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property needs a Refresh !! Food less than average Too many steps to get to your room.
Stayed 3 nights in Sep 2024

6/10 Okay

Stephanie

Stayed 1 night in Sep 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about the Black Swan except for the attention to detail when it came to cleanliness Pillowcase so I’m one of the beds was dirty was not replaced
Stayed 3 nights in Sep 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Lovely hotel in centre of town, staff all very helpful and friendly. Room was spacious and comfortable bed and decent shower. Bar and restaurant areas excellent with great service. Breakfast was plentiful and well cooked with local products. Overall great experience and will certainly return.
Stayed 1 night in Aug 2024

8/10 Good

eric

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff are amazing people. However, the bathroom was disgusting with human pubic hair on the floor and bathtub. No toiletry supplies and had to get some at the front desk. Attempted to send photos, but email was bounced back.
Stayed 1 night in Aug 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice venue to stay at, close to local amenities.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a great team of staff. Nothing was too much and always on hand to check everything was okay
Stayed 1 night in Aug 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL GOOD HOTEL
Location food and staff were all superb. They were also willing to accept cash for room payment ! Car parking at rear off hotel was available on all five days of our stay and never had to park else where. Can't praise this hotel and staff enough.
Stayed 5 nights in Jul 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Property conditions & facilities
Very clean , friendly staff , excellent breakfast, highly recommended
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Overall a poor stay unfortunately
Room was clean, carpets very old and tired. Main areas weren’t so clean, tables sticky, dog wee on floor, carpet in main hallway. We had to cancel our food order on an evening meal as we had waited over an hour. We also had to put in a noise complaint about the room next to ours, very loud talking / shouting and tv on loud at midnight. Overall not a great stay at all. While hotel needs a re vamp.
Stayed 2 nights in Jun 2024

6/10 Okay

Jenny

Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Had a lovely stay. Room was bery clean. Staff were friendly
Stayed 1 night in Jun 2024

8/10 Good

Kath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

ANDREA

Stayed 1 night in May 2024

6/10 Okay

ANDREA

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2024