6/10 – Acceptable
Toni M.
28 nov. 2024
Points forts : Propreté
Rules rules rules
The house was very nice and conveniently located to Brownwood. The property manager (Remax) emailed about 15 documents to sign. No problem. When we got to the house there was a paper with a QR code to download with even more information. We didn’t do that because I thought it was the same set of rules we already received. There were tiny post-it notes all over the house that were totally illegible so I have no idea what they said or who wrote them. There was an alarm on the doors leading to the pool, which is fine, but no button on the outside so the alarm went off everytime we wanted to come back inside. Either someone had to sit in the living room to disarm the alarm, or the alarm went off so no such thing as a nap. There were what I thought were garage door openers on the counter that would have been unusable because the garage had to be in the locked position or one of the neighbors could open the garage door. I emailed Remax and that’s when I was informed, rudely, that I should have seen all this info when I downloaded the QR code. All this information could have been included in the original emails or put on a piece of paper on the counter like other property managers do. I would never go thru Remax again for a rental in The Villages.
Toni M.
Séjour de 6 nuits en novembre 2024