Find hotels in Westbrook Village, Phoenix from CA $91

"This was a great location for attending a conference at the convention center. Downtown was clean and felt very safe in its proximity to the college. Would stay here again, for sure!"

"It took the front desk manager 10 to 15 minutes to even show up at the front desk to check me in. I rang the doorbell. I went to speak to staff. he was nowhere to be found for over 10 minutes. No wifi info provided. When I returned to get the Wi-Fi only an hour later, once again there was no one at the front desk I waited 5 minutes and didn't weigh any longer just went back to my room without the Wi-Fi info. "

"It was good for us. One of the doors was a little hard to open sometimes, but other then that, it was great "

"We had a great time when we were there. The only issue we had with room was that our air conditioner was not working. That good."

"The space was beautiful and the staff was very friendly and helpful"

"The hotel is older but we paid more to stay in the newer rooms. Rooms are all suites so it’s like a one bedroom apartment which is really nice. Water park had a nice little lazy river but had a limited number of very old tubes available so kids were splashing around and swimming in it instead of floating. Food and service by the pool was sub par…chicken Caesar salad was wilted, chicken was dry therefore way over priced at $25. Chips and guacamole was $16, guacamole came in a 3oz clear plastic cup with a lid and 2- 2oz cups of salsa. There were brown streaks all throughout the guacamole like it like it had been sitting out for hours. When we asked for a fresher one the staff at the food counter where you order scoffed and rolled their eyes at each other. Non-alcoholic Frozen Pina colada ($14) didn’t have enough flavoring but I didn’t want to ask for more flavoring after they rolled their eyes when I asked for fresh guacamole. Hot tub by our room was cold so we had to walk to the front pool/hottub (it was very warm and nice) We had to call for towels because they were all gone. It was late at night though, about a hour before the pool closed. The hotel is nestled on the mountain which is beautiful. This hotel has so much potential…it used to be amazing! It needs some renovations which they said will be starting soon. They would also benefit from higher quality food, better presentation of the food and more customer oriented staff at the water park area. "

"This was an amazing property I am very happy my husband and I were able to stay here for a few days. We enjoyed the many amenities including the Fairmont Gold rooms their breakfast was so nice to have close by and we really enjoyed having a drinking and snacks while we decided where to have dinner. We loved to walk the shops we even bought some fancy sunglasses for ourselves. The spas rooftop pool was incredible we enjoyed the intimate atmosphere and location. The staff everywhere we were treated us well and were very helpful guiding us to our destination next and helping with a nice golf cart ride. Thanks for everything we hope to be back"

"Nice hotel rooms, staff is super nice!"

"It was very nice and quiet "