West Kilbride Vacation Packages

Very comfortable hotel with amazing helpful caring staff! Excellent choice in the west end

The breakfast food was delicious - a great range of choices and a very nice airy, spacious dining room. The staff in the hotel were unfailingly lovely - friendly, polite and helpful - very likeable. The room had a lovely view out across the ocean and over to the islands. The room had a nice carpet. The bathroom was clean. Check in and check out was easy and problem-free and the room doors had proper lock-and-key locks rather than hideous card keys. The room was well equipped with mirrors, which was very useful. Very cosy bed covering (duvet). The, the room was very hot and airless and I did not find the bed comfortable. The pillows were pretty cheap and uncomfortable to sleep on. Despite going to bed at about 11, I didn't manage to get to sleep (due to the poor pillows and stuffy airlessness of the room) till well after 2. Check in to the hotel was not till 3 - which we felt was a bit late. The little kettle in my room took absolutely ages to boil the water. The TV only had two or three channels which worked, which was disappointing. I could not get the water in the shower to heat up so had to shower in cold water - not fun. However, both my friends were able to get hot shower ok, so maybe I did something wrong. An idiot's guide to how the shower works would have been useful for me. Also, I hated the soap and shampoo dispensers. Overall, the hotel has very many strengths - but needs to spend some money - mainly on the basics.

Staff were very attentive and accommodating. We would highly recommend staying at the property.