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Quality Inn & Suites

2.5 star property
Hotel in West Helena with free breakfast and a fitness center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Lobby
Premium bedding, blackout drapes, iron/ironing board, bed sheets
Lobby sitting area
Lobby
Outdoor pool, sun loungers

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 1 Queen Bed, Non Smoking (Different Bldg)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, 2 Queen Beds, Non Smoking (Different Bldg)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Premium bedding, blackout drapes, iron/ironing board, bed sheets

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 4 Double Beds

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includes taxes & fees
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About the area

Map
1053 West Highway 49, West Helena, AR, 72390

What's nearby

  • J.R. House Athletic Complex - 2 min drive
  • Pillow Thompson House - 7 min drive
  • Helena Museum of Phillips County - 8 min drive
  • Mississippi River State Park - 16 min drive
  • Horseshoe Tunica Casino - 58 min drive

Getting around

  • Memphis International Airport (MEM) - 86 min drive

Restaurants

  • ‪Wendy's - ‬4 min drive
  • ‪Burger Shack - ‬2 min drive
  • ‪El Canaveral Mexican Restaurant - ‬5 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Domino's Pizza - ‬8 min walk

About this property

Quality Inn & Suites

Property highlights
You can look forward to free full breakfast, laundry facilities, and a gym at Quality Inn & Suites. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • An outdoor pool with sun loungers
  • Free self parking
  • A TV in the lobby, a vending machine, and newspapers in the lobby
  • A front-desk safe and a 24-hour front desk
Room features
All 63 rooms include comforts such as premium bedding and air conditioning.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators

Property is also known as

Best Western Inn West Helena
Best Western West Helena
Best Western Inn
Quality Inn & Suites Hotel
Quality Inn & Suites West Helena
Quality Inn & Suites Hotel West Helena

Frequently asked questions

Does Quality Inn & Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Quality Inn & Suites?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Dec 30, 2024 start from CA $117.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Situated in West Helena, this hotel is 1.2 mi (2 km) from J.R. House Athletic Complex and within 6 mi (10 km) of Helena Regional Medical Center and Pillow Thompson House. Fort Curtis and Helena Museum of Phillips County are also within 6 mi (10 km).

Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 94 out of 329 reviews" "
Rating 8 - Good. 120 out of 329 reviews" "
Rating 6 - Okay. 54 out of 329 reviews" "
Rating 4 - Poor. 29 out of 329 reviews" "
Rating 2 - Terrible. 32 out of 329 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Perrion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and convenient location.
Stayed 2 nights in Dec 2024

2/10 Terrible

Gail

Business traveller
Liked: Property conditions & facilities
Disliked: Amenities
Nothing
Stayed 1 night in Aug 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

2/10 Terrible

Juanita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Tracy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was mold everywhere, dirty, and toilet overflowed. Absolutely disgusting
Stayed 1 night in Oct 2024

4/10 Poor

Linda

Travelled with partner
Disliked: Cleanliness, amenities
Property needs to be updated.
Stayed 1 night in Aug 2024

6/10 Okay

Willie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Limited food options no comforters on bed just sheets and one blanket really. breakfast was supposed to be provided but not available staff was great but that doesn't help my stomach
Stayed 1 night in Sep 2024

2/10 Terrible

Tiffany

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kelley

Stayed 2 nights in Aug 2024

2/10 Terrible

Willie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room reaked with cigarette smoke, carpet was filthy, the furniture was old and worn and needed replacing.I never stay there again
Stayed 1 night in Aug 2024

6/10 Okay

Andrea

Travelled with family
Place had bed bugs we woke up and had bites all over us.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Close to venue
Stayed 3 nights in Aug 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Tanicia

Stayed 1 night in Aug 2024

2/10 Terrible

Delores

Disliked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Teryes

Liked: Staff & service, property conditions & facilities, room comfort
Upgrades are in order.
The only issue was the AC unit wasn't working properly. Had to keep thermostat set at 60 for continuous comfort. This place could use some upgrades.
Stayed 2 nights in Aug 2024

2/10 Terrible

Erikah

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bugs in room and pubic hair on toilet. The shower was poor reconstructed.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jerry

Disliked: Staff & service, property conditions & facilities
I was told that they had an open pool to swim in. I had to kids really wanting to swim. They do have a pool but it has not worked in 4 years. The beds was not bad. I did order a cot to sleep on for the kids when I booked the room. i got three old couch cushions not a roll away bed. If someone just needs a room to stay in this hotel would be ok
Stayed 2 nights in Aug 2024

6/10 Okay

Schad

Stayed 1 night in Jul 2024

2/10 Terrible

Sierra

Stayed 1 night in Aug 2024

6/10 Okay

Ernestine

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property needs a serious upgrade. Lighting bad in bathroom.
Stayed 3 nights in Jul 2024

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been coming to the quality Inn in Helena, Arkansas for years. The property has went down the rooms need updating. The carpet is dirty. The toilets are old and the toilets are for children needs to be upgraded. I really would like to have a refund the staff did not knock on my door, put the key in and came in our room as we were laying on the bed. I want a refund.
Stayed 2 nights in Jul 2024

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was extremely friendly. The rooms were organized very well but the maintenance was not good at all. Entrance door to the room, the lock was loose and one of the sinks in the room was broken. It was supposed to be a handicapped room but no removal shower head or grab bars so it wasnt really a handicapped room. The bathroom had mold everywhere. The TV remote was missing and the clerk at the desk had problems finding one that worked with batteries. Did have a nice entry and breakfast area. Housekeeping was great. It was hotel management that was bad.
Stayed 1 night in Jul 2024

8/10 Good

Debra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected!
The appearance of the building was concerning but it was overlooked due to the buildings age. Thankfully the inside was clean and up to par. The ac unit worked exceptionally well and moreover the staff was courteous and helpful. While the pool was closed, the continental breakfast was inviting. The only reason I didn't give the hotel 5 stars is because their continental breakfast was meatless thus prompting me to seek breakfast elsewhere. I look forward to utilizing their accommodations in the future. It's no Hilton or grandiose hotel but for the price, it was worth it especially being close to restaurants and shopping.
Stayed 3 nights in Jun 2024