Watson Lake Vacation Packages

Many issues upon room arrival our entry door was not locked and it was wide open! We were concerned that someone might be inside the room! Sink was clogged!

Great Hotel and Casino !

Everything was lovey. Was disappointing that the gym and arcade were closed and we didn’t know that until we checked in.

Lovely location and water views. Nice pools. The dolohin sactuary where you can simply observe dolphins was a winner. You can also buy a solohin encounter experience which is great for kids. The property is somewhat dated anf is going through somw renivations. They charged us $120 for the 'use of amenities' which consisted of old bikes, paddleboards (which we were told were kayaks) and a temporary gym which had very few pieces of equipment stuffed into a hotel room. The staff is mainly incompetent. I asked at 657 if i could get a cup of coffee to wait until 7am when the coffee shop opened. Every employee who had to deal with computers for some reason had to press 100 buttons to conplete a simple transaction. Either they just got a new software or it is just a complex system but it always took long time to get a simple teansaction done Food at rhe restaurants was not bad but wxtremely expensive. After one breakfast rhat cost us $80 ( two coffees, two avocado toasts and one small bottle of juice), we went to have our meals at restaurants outside of the resirt and found amaIng options! Nice place to stop over on your way to Key West but definetly lacking the WOW factor. Do not feel the need to come back other than to see tbe dolphins.

Very nice and worked with us on our late check in