Wadi Shab Tours and Activities

We’ve just returned from our second holiday at the Al Falaj hotel and we’re about to book a third. Why? Let’s start with the simple things: delicious food (and so much of it), great rooms, comfortable beds, amazing gym, gorgeous swimming pool, always clean and tidy, and well located for exploring Muscat and the surroundings. But… other hotels could claim the same. Let’s talk about the things are much harder to reproduce. The culture is everywhere; there’s not a single member of staff who doesn’t greet you with a smile: not a ‘it’s my job’ smile but a smile that makes you feel like a friend. There was never a time at Al Falaj at which we felt like a customer – we always felt like guests in the true sense of the word. Think about that. There are hotels in every city that are clean, comfortable and have plenty of amenities but, once you get past the lobby, you could be anywhere. They’re a repeated formula. At Al Falaj you feel like you’re in the best of Oman: the wonderful diversity of people, the hospitality, and the overriding sense of welcome that make the country what it is. At this hotel, there is no doubt about where you are. That comes from culture. It comes from an attention to detail that’s been a part of the place for decades. How do I know this? Because the owner walks around; because he joined us for supper; because he cares. And his care and warmth is reflected in every minute with every member of staff. …and that’s why we’re going back.

Great hotel staff very helpful and caring The only issue, It was very noisy as they were holding a party on the top floor by the infinity pool And did not inform the hotel guests

Our stay at the Kempinski Hotel Muscat was exceptional. The staff were consistently welcoming, accommodating, and helpful to all guests, which made a huge difference. The hotel facilities were top-notch, with the 24-hour pool and beachfront access being a particularly welcome addition to avoid the daytime heat. Breakfast options were fantastic, with really attentive staff. The location was ideal—close to the airport and easy to access. We were especially grateful for the room upgrade and early check-in. Thank you, Kempinski, for a memorable stay! See you again next time…..