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Gran Hotel Lakua

5.0 star property
Luxury Vitoria-Gasteiz hotel in Arriaga-Lakua with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Gran Hotel Lakua

Couples treatment rooms, deep-tissue massages, massages
Apartment, 1 Bedroom
Private kitchen
Exterior
Lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Parking available
    Parking available
  • Gym
    Gym

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Day bed
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Cable/satellite channels
  • 193 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Cable/satellite channels
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room Single Use

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Hair dryer
Bidet
Cable/satellite channels
Laptop workspace
  • 344 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

Highlights

Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
Cable/satellite channels
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Single Use

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room Single Use

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Hair dryer
Bidet
Private bathroom
  • 301 sq ft
  • Sleeps 1
  • 2 Twin Beds

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8.6 out of 10, Excellent, (200)
The price is CA $135
CA $148 total
includes taxes & fees
Dec 19 - Dec 20
Sercotel Jardines de Uleta Suites
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About the area

Map
C/ Tarragona 8, Vitoria-Gasteiz, Alava, 01010

What's nearby

  • Europa Conference and Exhibition Centre - 4 min drive - 2.8 km
  • Fernando Buesa Arena - 7 min drive - 5.5 km
  • Museo Fournier de Naipes - 8 min drive - 4.3 km
  • Mendizorroza Stadium - 8 min drive - 5.8 km
  • Cathedral of Santa Maria de Vitoria - 10 min drive - 4.1 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 17 min drive
  • Vitoria (VIT) - 9 min drive

Restaurants

  • ‪Centro Asturiano Covadonga - ‬9 min walk
  • ‪Cafetería Morgan - ‬7 min walk
  • ‪The Colors - ‬9 min walk
  • ‪Harley Davidson - ‬14 min walk
  • ‪Restaurante Basajaun - ‬13 min walk

About this property

Gran Hotel Lakua

Luxury hotel near Europa Conference and Exhibition Centre
Located close to Cathedral of Santa Maria de Vitoria and Museo Fournier de Naipes, Gran Hotel Lakua provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Treat yourself to a massage at the onsite spa. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A front-desk safe, a 24-hour front desk, and massage treatment rooms
  • Smoke-free premises, luggage storage, and a banquet hall
Room features
All 145 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra amenities include:
  • Bathtubs, bidets, and hair dryers
  • 55-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 17 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 495 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 10 for children
  • Covered self parking fee: EUR 14.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - A01281187
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Exe Gran Hotel Lakua
Exe Gran Hotel Lakua Vitoria
Exe Gran Lakua
Exe Gran Lakua Vitoria
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua
Gran Lakua Vitoria-Gasteiz
Gran Lakua
Gran Hotel Vitoria Gasteiz
Gran Hotel Lakua Hotel
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua Hotel Vitoria-Gasteiz

Frequently asked questions

Is Gran Hotel Lakua pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Gran Hotel Lakua?

Self parking is available for EUR 14.00 per day.

What time is check-in at Gran Hotel Lakua?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Gran Hotel Lakua?

Check-out is at noon.

Where is Gran Hotel Lakua located?

Located in Arriaga-Lakua, this luxury hotel is within 3 mi (5 km) of Europa Conference and Exhibition Centre, Cathedral of Santa Maria de Vitoria, and Museo Fournier de Naipes. University of the Basque Country and Mendizorroza Stadium are also within 3 mi (5 km).

Gran Hotel Lakua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 84 out of 194 reviews" "
Rating 8 - Good. 78 out of 194 reviews" "
Rating 6 - Okay. 22 out of 194 reviews" "
Rating 4 - Poor. 6 out of 194 reviews" "
Rating 2 - Terrible. 4 out of 194 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Susan, Aberdeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Unusual to have to pay to use the swimming pool and sauna in a 5 star hotel. Limited eating options.
Stayed 6 nights in Jul 2024

10/10 Excellent

Martyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the service was excellent. Beautiful rooms and a short walk into town.
Stayed 1 night in Jun 2024

6/10 Okay

Mauricio

Stayed 1 night in Jun 2024

10/10 Excellent

Rafael A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff is very courteous and professional.
Stayed 1 night in Jun 2024

2/10 Terrible

Lynne

Stayed 1 night in Apr 2024

10/10 Excellent

VU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Microwave
Stayed 6 nights in Feb 2024

2/10 Terrible

Megan

Stayed 1 night in Jan 2024

4/10 Poor

Gareth, Warwick

Travelled with partner
Disliked: Property conditions & facilities
Just a sad looking hotel. I’m sure it was once nice, but now too tired
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice hotel, bit worn.
Nice hotel for a business stay. Maybe little bit worn
Stayed 1 night in Dec 2021

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good But sad we need to paid 20€ by hour to access to the pool .
Stayed 4 nights in Oct 2021

8/10 Good

Lorna

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Perfect stay for our business trip. Clean and had everything we needed
Stayed 1 night in Jan 2021

6/10 Okay

David

Business traveller
Stayed 2 nights in Dec 2020

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Large modern hotel 2 miles from city centre. Rooms large and well equipped, excellent dining on site, good gym, underground car park not expensive. Easy to find from A1.The barman does a great gin and tonic!
Stayed 1 night in Sep 2019

4/10 Poor

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

C. G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel!
The Basque Country is one of my favorite places in the world. Vitoria is the more formal, conservative city of the big 3 that includes Bilbao and San Sebastian - a bit more progressive. But Vitoria has much to offer and is a good center base to be all over the area. The Grand Hotel Lakua is my place of preference - local flavor, professional, attentive service and a very comfortable hotel. The only negative is that it's location is not central and towards the highway. But this is not a big city and everything is relatively close by. I've stayed here before and my experience was equally good. The restaurant is good and the cafe on the end of the building is also very good and inviting. Breaksfasts are excellent. Highly recommended!
Stayed 2 nights in Apr 2019

10/10 Excellent

Odette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price for 5* hotel
Good stop over place and well priced. Great facilities but the Breakfast too pricey. Also didn’t like the see through glass door for the toilet. Parking was ok but limited. Otherwise, a great hotel.
Stayed 1 night in Aug 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food
The hotel is nice have stayed there three times, this time sent food away very bad, did take it of the bill, but no the point.
Stayed 1 night in Jan 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Arrived late at night after a long journey to find the cafe was still open which was fantastic. Served by friendly staff and the food was very tasty. Our room was spacious and quite plush with a comfy bed and fridge. On the outskirts of town which was very convenient for us. Highly recommend and would definitely stay again
Stayed 1 night in Jun 2017

8/10 Good

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice, staff could be more friendly. Its almost 10-15 min from the city center.