Van Valzah Vacation Packages

Overall satisfied with the stay.

Stayed in a 2 bed, 2 bath suite. Very nice, comfortable beds, full kitchen stocked with everything you need to cook. One of the bedrooms had 2 single beds, other had a king. Not good for couples, but ok for a small family. The couch also pulled out for another bed, but we didn't need it. Great veiws of Sand Lake and the surrounding areas. Lots of shopping and dining options nearby. Huge pool with warm water, smaller hot tub, not too hot. There's a gas grill by the pool. We had loud neighbors two nights in a row. One night they had their tunes cranked, talking loudly. The second night they were arguing loudly. Both times calls to the front desk took care of the issue. My only real complaint was the lobby/pool bar was shut down. I don't know if it's seasonal or permanent, but as a result, there's no food available on site. There's a Starbucks in the lobby open a few hours in the morning that also has a small breakfast selection. There's a shuttle to Universal Studios, but we ended up taking Ubers to keep our own schedule. Nice place, great location, would stay here again.

The only thing that I was not too fond of was the water pressure and the hot water. The water pressure was absolutely terrible and with the water being hot it wasn’t. The water wasn’t even like warm

A last minute reservation at a great price and a great location.

The front desk people and manager were nice. Property was clean and ample parking available. Elevator access was nice too. Only negative thing was when some guy woke us up at 8am and proceeded to knock loudly at our door telling us the check-out time even if we requested a late check-out. He woke up my kids, we thought the guy was housekeeping but it was painter or contractor who was painting the room next door. We called front desk and they apologized but the guy proceeded to talk very loud since he was painting the room next to us, he was talking to a woman on loud speaker too. We heard him talk so loud as the walls were sort of thin (and his voice echoed) anyway, my husband told him to be quiet but it was too late. Overall, the resort was pretty and we had the lake view. The pool next to us is under renovation but there were multiple pools which the kids enjoyed