Find luxury hotels in Utica, NY

"Front desk staff very welcoming. "

"Really surprised with the full amenities of the rooms . Great place for an awesome price "

"So many great restaurants. Good food. Good shopping. Fun slots. Good entertainment. All in one building so a nice place to stay out of the cold"

"Very clean and friendly staff! "

"We stayed here because it was close to a venue for a celebration we were attending. They were so quick at check in and kind and even gave us a fresh warm cookie at the time of check in. The property was very nice, elegant and clean. The only complaint I had, was they had someone from housekeeping knocking on every door on our floor at 8am saying it was time for check out when people hadnt checked out yet and I said that to the employee. We went downstairs for coffee and I let the front desk staff know cause the lady kept doing it even an hour later after she knocked on our door, she kept knocking on more. Anyhoo, I believe the employees name was Erin at the front desk, she immediately told us she would address it with management and provided us a breakfast voucher which was very nice. Overall the place was outstanding!"

"Nice place. Only complaint is that the electric plug in by our beds did not work. I will be letting the proprty know upon leaving."

"My arrival around 7pm. Danny the 3 to 11 manager was friendly and curious. He opened the doors while I was rolling in my suitcase. I was using crutches and he took my bag to my room. He put on the lights and turned on the heater. He was a great help. He also opened doors for me. Thank you for being so helpful. Victor the 7 to 3 manager checked me out on Friday. He brought my suitcase outside to my car. "

"Very nice hotel & staff."

"Very friendly staff"